Review: Sassagoula Floatworks and Food Factory at Port Orleans Resort, French Quarter

Get your party on, because it’s Mardi Gras everyday at Port Orleans Resort — French Quarter! And for a little taste of New Orleans, you don’t have to look any further than Sassagoula Floatworks & Food Factory.

Our last visit for breakfast was some time ago. But I still knew I could expect to find some unique items for lunch that can’t be found in many other spots on property, even including the French Quarter’s sister resort, Riverside. Naturally, the French Quarter has a distinct advantage to add some unique flair to its dining choices, since its New Orleans vibe and theming is so naturally linked with Cajun and Southern cuisine.

Never fear, the less adventurous eaters in your group will find plenty of Counter Service staples here, too. But today we’d like to explore what makes Sassagoula Floatworks and Food Factory unique (aside from that tongue-twister of a name, that is ;-D).

So, let’s get in and let the good times roll!

Atmosphere

Sassagoula Floatworks and Food Factory is easily located after entering the beautiful lobby of Port Orleans Resort — French Quarter.

Port Orleans French Quarter Lobby

Port Orleans French Quarter Lobby

Appropriately enough, the theming for this quick-service spot is directly influenced by New Orleans — and more specifically, Mardi Gras!

Sassagoula Floatworks and Food Factory Sign

Sassagoula Floatworks and Food Factory Sign

Though I kid about the super-long name, the story behind it (and the food court itself) is actually pretty cool. “Floatworks” stems from the restaurant being themed as a warehouse storing Mardi Gras parade props. And from the very instant you walk in, you can see how well it’s executed as there are parade props EVERYWHERE!

Decor Entering Sassagoula Floatworks and Food Factory

Decor Entering Sassagoula Floatworks and Food Factory

Decorations including larger-than-life masks, candy, Mardi Gras crowns, ice cream, and much more hang from all over the ceiling.

Parade Props Hanging From The Ceiling

Parade Props Hanging From The Ceiling

Parade Props Hanging From The Ceiling

Parade Props Hanging From The Ceiling

Heads up — pun totally intended — to anybody who is terrified of clowns… this guy’s only rival is the creepy clown on the Keister Coaster slide at BoardWalk Inn’s Luna Park Pool. (You can see him if you visit Leaping Horse Libations Pool Bar.)

Giant Clown Face!

Giant Clown Face!

Steering my gaze away, I headed towards the food stations and registers (immediately left from the lobby entrance).

Ordering Area and Registers

Ordering Area and Registers

Theming in this area isn’t anything too fancy, but you’ll still find some cool touches.

Sun Above the Ordering Area

Sun Above the Ordering Area

There is a ton of indoor seating with plenty more parade props floating around, or you can take your food outside to enjoy some tables lining picturesque Jackson Square. I’ve spent many a meal simultaneously fascinated and kinda freaked out by the guy on the left there, who stares down on you and your dinner the whole. entire. time.

Dining Room

Dining Room

This last visit, though, I chose the area without giant scary faces floating above me.

Dining Room

Dining Room

As the saying goes, “I kid because I love.” And all kidding aside, I do seriously love French Quarter… gigantic float faces and all.

Eats

Directly in the center of the dining room you’ll find the Rapid Fill Station with hot and cold beverage options.

Hot and Cold Beverages

Hot and Cold Beverages

Fountain drinks include Sprite Zero, Barq’s Root Beer, Fanta Orange, Coca-Cola Zero, Minute Maid Light Lemonade, Coca-Cola Cherry, Sprite, Powerade, Hi-C Fruit Punch and Diet Coke. (As per usual, other options include Iced Tea, Hot Tea, Coffee and Hot Chocolate.)

Fountain Soda Options

Fountain Soda Options

You’ll find more bottled and canned drinks in the grab-and-go fridges in the ordering area as well as some pre-packaged food items including chocolate cake and cheesecake, and some better-for-you fare like hummus, salads, and whole fruit.

Grab-and-Go Food Items

Grab-and-Go Food Items

Grab-and-Go Food Items

Grab-and-Go Food Items

In terms of hot items, Sassagoula has a great selection of go-to favorites as well as unique items made to match the New Orleans atmosphere.

The sandwich station is a great place to find more standard items like an Angus Mushroom Swiss Burger, Bistro Grilled Chicken Sandwich and a Fried Chicken Sandwich.

Food Menu

Sandwich Station Menu

And here’s a fun find… Corn Dog Nuggets are an entree option (yep, even for us big kids!).

Food Menu

Sandwich Station Menu

Food Menu

Sandwich Station Menu

Create-Your-Own Salads and Wraps offer customizable entrees with shrimp or chicken as the primary choices for protein.

Food Menu

Salads and Potato Station Menu

Further options for customization include bacon bits, corn, broccoli, chick peas and beans.

Create-Your-Own Items

Create-Your-Own Items

Create-Your-Own Items

Create-Your-Own Items

And the list goes on with black olives, cucumber, tomatoes, shredded cheese and shredded carrots.

Create-Your-Own Items

Create-Your-Own Items

Create-Your-Own Items

Create-Your-Own Items

Crunchy noodles, croutons, nuts and cranberries round out the options.

Create-Your-Own Items

Create-Your-Own Items

Create-Your-Own Items

Create-Your-Own Items

Packaged dressings available include the usual offerings: Caesar, Ranch, Italian, Thousand Island and Blue Cheese. But they also have bottled dressing if you prefer. The Cast Member assisting you can add an option of Balsamic Vinaigrette, Italian, Caesar or Chipotle Ranch.

Bottled Dressing Options

Bottled Dressing Options

Also available at this station are Chicken Quesadillas along with what most caught my eye: Specialty Baked Potatoes. Chili & Cheese or Broccoli, Cheddar & Bacon are your choices.

Food Menu

Salads and Potato Station Menu

I grabbed the Broccoli, Cheddar & Bacon Baked Potato, which — like the Chili & Cheese Baked Potato — comes with a side salad or soup. Soup options on my visit were Chicken Gumbo or Clam Chowder. To me, New Orleans means GUMBO… so here you have it!

Broccoli, Cheddar & Bacon Baked Potato and Chicken Gumbo

Broccoli, Cheddar & Bacon Potato and Chicken Gumbo

The baked potato itself was HUGE, with plenty of crushed sea salt adding a great touch.

Broccoli, Cheddar & Bacon Baked Potato

Broccoli, Cheddar & Bacon Baked Potato

Crushed Sea Salt

Crushed Sea Salt

The first glance didn’t reveal much in the way of broccoli. Mostly just bacon bits and cheddar…

Stuffed Broccoli, Cheddar and Bacon

Stuffed Broccoli, Cheddar and Bacon

But when I cut it open I found that it was far more “stuffed” than I realized. Definitely enough to fill you up!

Broccoli, Cheddar & Bacon Baked Potato Cross-Section

Broccoli, Cheddar & Bacon Baked Potato Cross-Section

The highlight, though, was the Chicken Gumbo.

Chicken Gumbo

Chicken Gumbo

As a side item, it’s served in a small cup. But there is PLENTY of flavor packed in, thanks to the andouille sausage, chicken, okra, onions and greens. It definitely had a nice little kick to it, too. I think it’s something of a Counter Service gem we’ve got here…

Chicken Gumbo Close-Up

Chicken Gumbo Close-Up

Adding to the classic Louisiana options is a selection of Po’Boys! Taking a cue from Louisiana, there several versions of this sammy on the menu. Be aware that the options can change, but on my visit choices included Sausage and Peppers, Chicken Parmesan, Cheesesteak, Catfish, and Chicken Salad. 

Food Menu

Po’ Boy Menu

Food Menu

Po’ Boy Menu

You know I couldn’t leave without trying one! The Catfish Po’ Boy is one of the more recent additions.

Catfish Po'Boy

Catfish Po’Boy

All of the Po’ Boys come with a choice of a Bean Salad or House-Made Chips. I chose the House-made Chips as my side since you can never go wrong with those, but the Bean Salad didn’t look too shabby, either.

House-Made Chips

House-Made Chips

Bean Salad

Bean Salad

The sandwich was filled with two huge pieces of fried catfish, sliced tomato, and shredded lettuce. I’ll start by saying that the batter on the fish was outstanding.

Fried Catfish

Fried Catfish

And I’m happy to say that the baguette-styled bread was impressively fresh.

Catfish Po'Boy Cross-Section

Catfish Po’Boy Cross-Section

The Cajun-spiced sauce you see in the photo above basically tasted like mayonnaise and seasoning. If I could do it over again, I would have requested more sauce to give the sandwich a little more spice. But overall, the portion was terrific and the sandwich was both fresh and tasty.

If you still have room, there are always dessert options. The rather small pastry holds a few items including Cookies and Cupcakes (flavors are basic vanilla and chocolate, but notice the Mardi Gras colors swirled into the icing on those cupcakes).

Pastry Case

Pastry Case

Of course, most longtime Port Orleans guests bypass the case still in favor of a French Quarter signature item: Beignets, one more taste of New Orleans!

Dessert Menu

Dessert Menu

Though typically I never turn down the Beignets, the Milkshakes made with Hand-Dipped Ice Cream are pretty great, too. A perfect treat for taking on a stroll down the Sassagoula River — just another highlight of a stay at Port Orleans.

Dessert Menu

Dessert Menu

Oh, and I did grab some Beignets this go ’round, too, by the way…

Beignets!

Beignets!

But these are so special, they’ve been given their very own spot on our Disney Food Bucket List. Click here to read all about why they’re #OnTheList!

Overall

I always enjoy quick-service spots that are a step outside the norm and offer creative choices, and that can certainly be said of Sassagoula Floatworks and Food Factory. It would be easy to rest on such a unique and festive environment, but I appreciate how this particular Resort food court goes the extra mile to provide immersive theming right down to several of the food choices. The fact that everything I tried on this visit was well-prepared just makes me that much more excited to visit again next time I have the chance to pay a visit to the French Quarter.

Have you ever had a meal at Sassagoula Floatworks and Food Factory? Leave a comment and tell us about it!

DFB Contributors to this review: Tina, Wendy, and AJ

Comments

  1. Lauren says

    You don’t mention anything about the service or speed. We stayed at POFQ last week and we’re disappointed in both. The cast members were sullen and apathetic, probably from being short staffed causing large back ups at both the ordering stations and the registers. Even during a slow time, it took 20 min for a fairly basic meal (chicken tenders/nuggets and fries).

  2. Hannah says

    Those baked potatoes look amazing. I just would have to get it to go….those big heads staring at you are just too eerie.

  3. Janet says

    Beignets – not just for dessert.

    We have them for breakfast at least twice a trip when we’re at WDW. We may stay at Port Orleans Riverside, but we have to satisfy our beignet cravings every so often. What’s a day at WDW without a dusting of sugar?

  4. Kate M. says

    I took the boat over from POR once to sample the beignets, and I really didn’t think they were that great. I definitely wouldn’t make the trip again for them. They were pretty much hollow, and I was expecting lots of pillowy dough. I’ve had better beignets in Milwaukee …. :-|

  5. Essie says

    I am very surprised at how good this menu looks. I’ve never been here, but would seriously consider this as a future resort (or Riverside). I agree that the Stephen King faces are creepy, but the food looks very good. The ‘make your own’ bar and the catfish look delicious and I’m not usually a catfish fan! Great report and photos.

  6. Sue says

    Yes, they have jambalaya. They have more selections for dinner, including jambalaya, BBQ ribs, rotisserie chicken, pizza and Cajun seasoned baked fish. I frequently go there for dinner for the fish. It comes with two sides and corn bread, and I usually choose greens and dirty rice. You have got to check it out! Mardi Gras spirit all year ’round.

  7. Rune says

    POFQ is our favourite Disney Resort and we’ve had many a memorable hour sitting outside people watching or inside under the eyes of the float figureheads. We love that some of the staff have been there for what seems like forever!

    My daughter loves the gumbo, and I’ve eaten way too many beignets for my own good (and while staying on the resort there’s nothing like bribing one of your party to go snag you a few for breakfast in bed.)

    Have to admit that last time there we were feeling the menu could do with a few new items so this is all good news. Those corn dog nuggets and baked spuds are calling my name. =)

  8. Melanie says

    We love it here! Especially the beignets! Our last trip we stayed at POR but made sure to take a trip to POFQ specifically for the beignets. I really like the chicken quesadilla for some reason. When we were there with my son who has issues with dairy, the chef made him a pizza with non-dairy cheese. My son said it was delicious! I loved that they tried to accommodate him.

  9. Kim says

    My family and I always stay at POFQ and my favorite item to get are the beignets!We always have them on our first night there. The ribs platter they serve for dinner is also good!

  10. Carol says

    POFQ is our favourite moderate resort and we have always had good experiences at the food court. On our last trip we stayed at Pop but made twice travelled to POFQ for dinner. The fried chicken they serve at dinner is Ah-ma-zing!! It comes with cornbread and two sides and is a huge serving. Highly recommended!

  11. says

    I called Disney Dining this morning to ask about sharing sit down meals, and they told me that if you have the Dining Plan, you can not share a meal. If you do not have the Dining Plan, it is still not encouraged, and they have enforced the fee for adding a plate to share.
    Disney Dining did replay that for quick service meals, you can share away!

  12. MeLissa says

    Given the mediocrity of moderate resort table service restaurants, I’d take the counter service options here any day. We were pleasantly surprised with the food variety, quality, and speed of service. Friendliness of staff could’ve been better.

  13. Jenny says

    July 2016, we are here now and always loved the beignets. They have changed them so much from previous years that we couldn’t eat them. In fact they gave us a refund. They were small,and a hard mass of dough, very chewy, and heavy.These are not the wonderful flaky beignets we have enjoyed on every other stay. Very disappointed.

  14. Terry says

    After having spent a few years in New Orleans I was very excited to learn that Sassagoula existed at WDW. Beignets, roast beef poboys, muffulettas. Boy was I seriously disappointed!! The beignets look authentic, but are sooo far from the real deal. Cafe DuMonde would be seriously embarrassed to have their product and these greasy, thick, tasteless lumps even dare be called the same thing. Despite advertising on their online website that a poboy option (still on there) is beef , no such option exists, and the staff was incensed that I would even ask. The muffuletta was served on old bread and there was exactly one slice of the three meats. I ended up throwing more than half in the trash. Although the soup du jour was hot and had decent flavor, it wasn’t anything special. Typical overpriced, under authenticated Disney fare.

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