This accident left some guests stuck on the lines of the Skyliner for THREE hours until they were either evacuated by emergency vehicles or able to disembark at the station. Now, Disney has released an official statement about what took place!
According to Disney, “We have a team diligently looking into the cause of the malfunction on the Epcot line of the Disney Skyliner. We have been in contact with the guests, many of whom were on the Skyliner for more than three hours until we were able to restart the system. We express our sincere apologies for the inconvenience and continue to work with each guest individually.”
We hope to learn more about what Disney deems the malfunction was that took place on the new Disney Skyliner.
If you aren’t aware of the occurrences that took place on the Disney Skyliner this weekend, you can read all about it here! We were lucky enough to have a few people who experienced that malfunction reach out and share their experiences.
Wondering what it’s like to be stuck on the Skyliner for 3 hours? Check out our full post here!
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Are you still planning to ride the Disney Skyliner once it opens back up? Or has this event scared y0u away? Let us know in the comments below!