We’ve been keeping you updated on all the park closures and travel guidelines that Disney has been taking with the recent Coronavirus outbreak.
©Disney Dream at Castaway Cay
And we’ve given you info on the precautions that the Disney Cruise Line currently has been using for boarding procedures. Today, however, we’ve got some big news from Disney Cruise Line that pertains to policy changes due to Coronavirus.
Guests who have tickets to sail on Disney Cruse Line any time between now and May 31st are being given the opportunity to cancel their cruise up until the day before embarkation. Guests who decide to do so will receive a 100% credit for the cost of their canceled cruise that MUST be used on a future sailing date within 12 months of the original cruise date. (To clarify, no reimbursement or refunds will be given, but guests may cancel and reschedule their cruise using the credit.) Guests who are also setting sail on European cruises now through July 25th have the same opportunity to use their credit within 15 months of the original cruise date.
Although the cruise line is taking every precaution possible to ensure guest safety, this option is a helpful accommodation to cruisers that are worried about contracting Coronavirus or being stuck on a ship that is quarantining a Coronavirus patient.
Disney Cruise Line’s Disney Dream
Further measures will be implemented to ensure guest safety, such as doing no-touch thermometer temperature screenings of all guests and cast members before boarding Disney Cruise Line ships, and barring guests from boarding if they’ve spent time in certain high-outbreak areas like Italy, China, and Iran in the past 20 days. (The Bahamas and Castaway Cay as well as Jamaica have specific thresholds barring some guests from entering based on their travel in the last 14-20 days.)
Castaway Cay
If you’ve got a Disney cruise booked before May 31st that you’re interested in canceling and re-booking, contact Disney Cruise Line or your travel agent directly for details. The credit received from your cruise is non-refundable and standard prevailing rates will apply.
Rapunzel’s Royal Table on the Disney Magic ©Disney
While there haven’t been any cancelations of future cruises at the moment, the Disney Cruise Line will continue to put guest health and safety first in their future decisions.
If you want to stay up to date on all the Coronavirus news, you can read all about it here on DFB!
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Do you have a Disney Cruise planned within the next few months? Let us know in the comments below!
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Does this credit INCLUDE airline reservations that were made through Disney flying to Miami? We have a four night Bahamian cruise embarking Miami on April 30.
Thank you for the update… travel agent said the credit had to be used by May 31 this year which I knew had to be wrong. We are cruising to Cabo next month and Bahamas in July… praying this is under control soon…
No cruise booked but WDW booked for 31 May. Flying from Ireland to uk to mco.
Hoping we wont have to cancel. Hopefully if it gets worse. A similar offer will be given to folks booked and fully paid to reschedule
We have a cruise booked for October 30, 2020. Hopefully this will be gone by then.
NCL is allowing guests to postpone until Dec 31, 2022 and RCL is allowing guests to postpone until Dec 31, 2021. Why can’t DCL follow something similar?
I wanted to book a cruise for July, but I have no idea how to proceed now..
Hello we have payed and booked our cruise for april 3 andni dont know what to do. If I cancel or keep waiting.
Pamela, here’s the latest news from DCL. Maybe it’ll help you make your decision.