WOW! We’ve just shared a ton of info about all the updates form Disney World about their reopening procedures.

Disney’s Grand Floridian

We told you about updates to dining, new procedures for hotels, how to even get IN a Disney hotel, transportation modifications, and more. Now, we’re sharing info about a new feature for resort guests that will be rolled out on June 22nd.

Thanks to theme park reporter Scott Gustin (@ScottGustin) for posting news that Disney is making a bunch of changes. We know know from Disney World’s website that Disney is encouraging guests to skip the front desk when they check in and out of their resorts, but they will still be providing a way for guests to get assistance like they would normally from the front desk.

Starting June 22nd, guests will be able to access a way to virtually chat with Resort Cast Members via the My Disney Experience app. 

Screenshot from Disney

Guests won’t need to wait at the front desk of their resort to ask questions about their stay. Disney even notes that the service will be available “nearly anytime” guests would require it. Services like this have been in use at many non-Disney resorts and hotels, and we’re glad it’s finally being realized at Disney properties. It’s super useful!

We’ll keep you updated on this service as we learn more.

Click here to see more of the hotel changes coming to Disney World when it reopens

Will you use this virtual Cast Member chat service? Let us know in the comments!

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