WOW! We’ve just shared a ton of info about all the updates form Disney World about their reopening procedures.
We told you about updates to dining, new procedures for hotels, how to even get IN a Disney hotel, transportation modifications, and more. Now, we’re sharing info about a new feature for resort guests that will be rolled out on June 22nd.
Thanks to theme park reporter Scott Gustin (@ScottGustin) for posting news that Disney is making a bunch of changes. We know know from Disney World’s website that Disney is encouraging guests to skip the front desk when they check in and out of their resorts, but they will still be providing a way for guests to get assistance like they would normally from the front desk.
Starting June 22nd, guests will be able to access a way to virtually chat with Resort Cast Members via the My Disney Experience app.
Guests won’t need to wait at the front desk of their resort to ask questions about their stay. Disney even notes that the service will be available “nearly anytime” guests would require it. Services like this have been in use at many non-Disney resorts and hotels, and we’re glad it’s finally being realized at Disney properties. It’s super useful!
We’ll keep you updated on this service as we learn more.
Click here to see more of the hotel changes coming to Disney World when it reopens
Disney Park Reopening Details and Info
Click HERE for the All Latest Updates
Click HERE To See FULL LISTS of the Rides, Attractions, Shopping, Entertainment, and Restaurants Opening in Disney World!
TUTORIAL: How To Use Disney World's NEW Park Pass Reservation System
ALL Disney World Reopening Procedures
Disney World Hotel and Ticket Booking Information
We’re Visiting ALL the Reopened Disney World Hotels and Have All the Need-to-Know Details
We’re LIVE in Disney World's Magic Kingdom For the FIRST Time Since the Closures
We’re LIVE in Disney’s Animal Kingdom For the FIRST Time Since the Closures
We Got a FIRST LOOK at Disney World’s New Character Cavalcades and Entertainment!
Everything You NEED To Know About Wearing Masks in Disney World
Join the DFB Newsletter To get all the latest Disney Park Closure News Delivered Right to Your Inbox Click here to Subscribe
Will you use this virtual Cast Member chat service? Let us know in the comments!
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I have a reservation for 7/12 and when I logged into the My Disney Exprience app and saw a brand new feature which was chatting with someone about all my resort reservations. I wonder if this is what it will look like. Thanks for keeping us all updated.
Thank you for the info about the chat line. I discovered it yesterday. I thought I had just overlooked it all this time. The CM was great ! Very knowledgeable and patient. He answered all my questions with true Disney cheerfulness and even included some pixie dust.
Linda, I’m so glad that worked out for you!