Have you been following along with the story of the FuelRod chargers? We’ve got some interesting updates to the saga!
Once upon a time, there was a portable charger called FuelRod that charged guests a one-time fee of $30 and promised guests Free Unlimited Swapping when visiting locations like Walt Disney World or Disneyland. FuelRod decided to change the policy and implement a $3 charge every time a guest decided to swap out their charger.
This caused a user to file a Class Action Lawsuit claiming that FuelRod used false advertising given the promise that users could always swap their chargers for free. Disney FuelRod locations temporarily lifted the charge, but now they’re BACK with an entirely different FuelRod policy!
With the new policy recently posted on the Fuelrod facebook page, eligible users who purchased a FuelRod prior to October 26th, 2019 can be granted a Founders Status. The status implies that users can continue to exchange their chargers for free! That also means that customers who bought a charger after October 26th are still required to pay the $3 exchange fee.
Ok, now FuelRod decided on a new policy. But, how do customers with a Founders Status go about swapping for free? Here we go! First, the Founders will complete this questionnaire here. Once you are verified, you must download the FuelRod app and create an account using the SAME email address you used in the questionnaire.
When you need to make a swap, hop along to a FuelRod station, and fire up the app. FuelRod will give you a scannable QR code that you will use to confirm your Founder Status and will pop out a new FuelRod.
Keep an eye out for our updates! We will definitely keep you informed as FuelRod policies may continue to change.
What do you think of the new FuelRod policy? Let us know your thoughts below!