If you’re traveling to Disney World, I’m sure you won’t be going empty-handed. You’ll need to bring your park outfits, accessories, all of the essentials for your park day, and more!
And a lot of us will be taking a flight to get to Disney World, which means your suitcase is bound to be handled by your airline. Well, let’s just say some airlines are more careful than others. We’re here to talk about the airlines that have the best (and worst) track records when it comes to losing your bags!
A survey from the U.S. Department of Transportation gathered information across 15 airlines to determine which company was the best and the worst when it comes to handling customers’ bags. This data is based on nonstop domestic flights and includes passenger reports of mishandled baggage, including those that did not subsequently result in claims for compensation. Let’s go through each airline from worst to best and see which one you should be choosing for your next trip.
15. American Airlines
Coming in last place, we have American Airlines, which mishandled every 71 out of 100 bags in 2025. They serve 10 major cities to the Orlando International Airport (MCO), including Boston, Charlotte, Dallas, New York, Philadelphia, and Phoenix.
14. United Airlines
Not too far behind is United Airlines with every 70 out of 100 bags mishandled last year. Guests can fly to Orlando on United from eight different cities, including Newark, Houston, Denver, Cleveland, and Chicago.
13 & 12. Envoy Air & Endeavor Air
With the same number of mishandled bags in 2025, Envoy Air and Endeavor Air take places 12 & 13 on this list, with every 69 out of 100 bags being mishandled per airline. Neither of these airlines offers service to MCO. Envoy Air is a subsidiary of American Airlines, while Endeavor Air is a subsidiary of Delta Air Lines.
11. Hawaiian Airlines
Another airline without service to Orlando on this list is Hawaiian Airlines, which mishandled every 54 out of 100 bags last year. They offer only nonstop flights to every major Hawaiian Island from cities in North America, Asia, and the South Pacific.
10. Skywest Airlines
In 2025, Skywest Airlines mishandled 53 out of 100 bags, causing them to claim 10th place on this list. They are a regional airline who share an agreement with United Airlines, Delta Air Lines, American Airlines, and Alaska Airlines. Skywest services over 250 cities in 45 U.S. states, Canada, and Mexico.
9. Republic Airways
Just below Skywest Airlines, we have Republic Airways, which mishandled every 52 out of 100 bags last year. While they don’t serve Orlando, the airline has 12 combined bases to over 100 destinations.
8. Alaska Airlines
Ending the top half of our list is Alaska Airlines, which mishandled every 51 out of 100 bags in 2025. Alaska Airlines currently services four cities to Orlando, including Portland, OR, San Diego, CA, San Francisco, CA, and Seattle, WA.
7. PSA Airlines
Though they are a part of the American Airlines Group, PSA Airlines gets its own statistic for mishandling bags. Last year, this airline mishandled every 49 out of 100 bags. Its main operational hubs include Charlotte Douglas International Airport (CLT), Dallas/Fort Worth International Airport (DFW), Philadelphia International Airport (PHL), and Ronald Reagan Washington National Airport (DCA). There are no flights to MCO on PSA Airlines.
6. Delta Air Lines
Coming in sixth place, we have Delta Air Lines, which mishandled every 45 out of 100 bags in 2025. From Orlando, Delta has service to 14 cities, including Atlanta, Boston, Miami, and Seattle.
5. Spirit Airlines
Though they have now gone out of business, Spirit Airlines takes fifth place since they were still operational when this data was gathered. In 2025, Spirit mishandled every 43 out of 100 bags.
4. Frontier Airlines
In 2025, Frontier Airlines mishandled every 41 out of 100 bags, giving them fourth place in this ranking. The airline has service to 55 cities from Orlando, including St. Louis, Pittsburgh, Phoenix, Los Angeles, Indianapolis, and Detroit, as well as a few international cities.
3. Southwest Airlines
Taking the bronze medal is Southwest Airlines. The airline mishandled every 38 out of 100 bags in 2025. Southwest has service from nearly 70 cities to Orlando, including Salt Lake City, Philadelphia, Nashville, Kansas City, Houston, Cleveland, and Chicago. Several international airports, like Aruba, Mexico, Jamaica, and the Dominican Republic, are also served to Orlando through Southwest.
2. JetBlue Airways
The runner-up of this list is JetBlue Airways, which mishandled every 31 out of 100 bags last year. Guests from 28 different cities can travel to Orlando on JetBlue, including Boston, Hartford, New York, Newark, Providence, and Las Vegas. There are also flights from the Dominican Republic, Costa Rica, Puerto Rico, and The Bahamas.
1. Allegiant Air
The best airline that will handle your bags is Allegiant Air, and the gap between JetBlue and them in terms of mishandling bags is WIDE. This airline only mishandled every nine out of 100 bags. Allegiant has service from four cities to Orlando — Allentown/Lehigh, PA, Appleton, WI, Asheville, NC, and Knoxville, TN.
So, if you’re booking a trip to Disney World anytime soon and don’t know which airline to choose, remember this list, so you know your bag will be in good hands! Follow us at DFB for more travel news, updates, tips, and tricks!
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