In response to the Coronavirus outbreak, the Walt Disney Company has been doing everything they can to ensure the health and safety of its guests.
Since the U.S. State Department has issued a Level 4 Travel Advisory urging people to avoid traveling to China currently, Disney Cruise Line is preventing guests and crew members who have traveled to or from mainland China within the past 2 weeks from boarding the ships. And, for the cruises that travel to the Bahamas, port authorities “will not allow anyone to disembark in any Bahamian port of call if they have been to mainland China in the past 20 days prior to their arrival.”
Although Disney upholds extensive sanitation regulations, the cruise line has asked guests to contact them about any party members who have traveled to China or had “direct physical contact (having cared for, lived with, or had direct contact) with someone who has a confirmed or suspected case of novel coronavirus” before the start of their vacation.
While the Disney Cruise Line is in contact with numerous health agencies about the situation, they also have protocol for handling these circumstances. You can find out more information or contact the cruise line at 1-866-325-2112 or 407-566-3510.
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