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Disney Resort Refillable Mugs FAQ

As many folks know, Disney World Resorts offer Disney Refillable Mugs for guests to purchase and use for free refills! Here are a few of the most popular Frequently Asked Questions about the Disney Refillable Mug Program (also known as Rapid Fill):

Disney Refillable Mugs Overview

“Refillable mugs” are 16 oz. insulated coffee mugs sold at Disney hotels. Guests are entitled to unlimited free refills on fountain drinks, coffee, and tea from self-service beverage locations at Disney resorts for their length of stay.

The Rapid Fill program began in August 2013 and allows Disney Resort guests to buy (or receive as part of the Disney Dining Plan) a Resort mug which can be refilled for a certain period of time as designated at time of purchase. These mugs are enhanced by an RFID bar code which enables the mug to deactivate when the designated time is complete.

Mugs used to be considered collectibles, with each Disney resort offering unique patterns for their mugs. But starting with the Year of a Million Dreams, the mugs have been one standard design and shape no matter where you purchase them.

Disney Refillable Mug FAQ

I’m not on a Disney Dining Plan, so I’ll be purchasing my mug separately. How much do they cost?
$8.99 for 1 Day
$11.99 for 2 Days
$14.99 for 3 Days
$17.99 for Length of Stay (If you’re staying longer, “Add-1-Day” or “Add-2-Day” options can be added.)

Rapid Fill Info

Rapid Fill Info

I’m resort hopping. Do I need to purchase a new mug at my second resort?
Nope! Upon purchase, simply purchase the amount of total days that you’ll be staying on Walt Disney World property. Note that if you are switching to a non-Disney-owned resort (for example, WDW Swan and Dolphin), then you’ll only want to purchase for the part of your stay that is at a Disney-owned resort.

What beverages are available for Disney Refillable Mug refills?

You can refill your mug with coffee, iced or hot tea, soda-pop (these will be ALL Coca-Cola products — Disney does not sell Pepsi products due to Coke’s long-time sponsorship agreement), and hot chocolate.

*COOL INFO:* It’s interesting to note that most refillable mug stations have some sort of Hi-C lemonade/fruit punch option OR red/blue Powerade.

Beverage Station

Beverage Station

What beverages aren’t available for Disney Refillable Mug refills?

Most notably, milk and “real” fruit juice (e.g. no OJ or Apple Juice).

Will they refill my frozen margarita at the pool bar?

No. But you get points for creativity.

Where can I buy the mugs and get refills?

Purchase/Refill stations are located in food courts, quick service locations, and pool bars at all Value/Moderate/Deluxe resorts. Check with your resort front desk to be sure you know of all the locations at your hotel where you can get refills.

Rapid Fill Mug on tray

Rapid Fill Mug on tray

Do I get a Disney Refillable Mug if I’m using the Disney Dining Plan?

Yes! As of 2012, all Disney Dining Plans now offer refillable mugs for everyone on the plan.

May I only use the Disney Refillable Mug at my resort?

No. Mugs may be used at any Disney-owned resort on property.

While you can’t use your resort mug in the parks (unless you’re getting water), you CAN purchase refillable mugs in the water parks. Disney’s also been rumored to be testing refillable mug programs in the theme parks.

Refill date notice

Refill date notice

Can I save my mug when I get home and bring it back to use on all my subsequent Disney trips?
No. Mugs are for the specific number of days that you purchase.

What do the current mugs look like?
New mugs were recently released in February 2014. Take a look!

The new mug

The new mug

If I’m paying an exorbitant amount for my room and there are Disney Refillable Mugs already in there, does that mean they’re free?

The mugs are never free (unless you get them as part of an already paid for Dining Plan). The cost will be placed on your bill as a charge.

Okay. So how do I use my Rapid Fill mug with RFID bar code?
It’s easy! Follow our step-by-step directions for using your RFID refillable mug.

Any other cool stuff you should tell us about the Disney refillable mug program?

YES! Each self-service refillable mug location has a MUG WASH! That’s right — there’s a little sink right next to the soda-pop dispensers that you can use to wash out your mug. Comes in very handy when switching between your drinks of choice…say between Coffee and Powerade?

MUG WASH!

MUG WASH!

Do YOU buy the mugs, DisneyFoodBlog?

You know, I used to buy the mugs at every resort as collectibles, but I always ended up in rooms far away from the refillable mug stations and never really used the mugs enough to justify the purchase (I wish Disney would put in more mug stations, but I know that would probably be taken advantage of by non-mug-buyers). That said, when I’ve taken trips to Disney World where my primary activity has been reading by the pool, having the mug for free refills has been a real blessing!

If you can’t live without your coffee, or if you need a travel mug for your morning commute at home, buy the mug. It’s fun to see that little Mickey face every morning!

Four colors to choose from

Four colors to choose from

Rapid Fill mugs are here to stay!

We want to hear about your own refillable mug experiences. Share in the comments below!

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129 Comments

  1. AJ says:

    Lori — I think that’s probably right. ;-) THey should have a mechanism at the register that allows only one mug purchase per person.

  2. Erica says:

    What resorts are considered “partner” resorts at WDW.

  3. Maria says:

    Are the Disney refillable mugs (2012), BPA free and/or dishwasher safe?

  4. PSac says:

    The mugs are definitely machine washable. We use them at home all the time, and machine wash after every use.

  5. KatieSadie says:

    Do they have lanyards?

  6. Eric says:

    Apparently, refillable mugs are no longer offered at the Disneyland resort hotels. I’m at this time staying at the Grand Californian and when I asked at Whitewater about them, it was ias if they had no idea what I was talking about. I then asked at the concierge and they knew nothing about the status of them.

  7. AJ says:

    Hi Eric! Thanks for the details on Disneyland. :-)

  8. Melinda says:

    Are the refillable mugs still available for 2013 and if so how much are they? We are staying at the AOA and hoping they will be there (January 2013).

  9. AJ says:

    Melinda — Yes, they’re still available. You’ll be able to get one at AOA.

  10. Eric says:

    Lori – I had the same question. Turns out the mugs are included as a “credit” just like your meal and snack credits on the plan. You just go pick up the mugs, take them to checkout and tell them you are purchasing the mugs with your dining plan.

  11. AJ says:

    Eric — Thanks! :-)

  12. Kelli says:

    Just wondering how often they get new mugs. Not really a fan of the current design and Would love to get a new one when we go in October!

  13. Jennifer says:

    I need to buy 2 more mugs due to forgetting that my kids would want them…can I order them online some where?

  14. AJ says:

    Jennifer — there’s nowhere to buy them online officially. :-(

  15. Kelsey says:

    Does anyone know if any of the stations have soda water available? I can see in the photos that there is a little gray tab for simple water, but my husband and I are addicted to water with bubbles.

    Thanks!

  16. AJ says:

    Kelsey — No soda water to my knowledge :-(

  17. philippa says:

    I am staying at old key west on the DDP in June and have the drinks mug included, I am then checking into animal kingdom lodge for 2 nights, will my mug be able to be used there too as It’s the same vacation or would I need to buy another one as I’ve moved hotels? The information from Disney seems a bit confusing as it’s technically the same vacation.

    Also in Kidani village I believe there is no counter service so the refillable drinks are in the shop, does it have all the different drinks, I would mostly be using it for hot chocolate. Thanks.

  18. Maura says:

    Besides not getting your money’s worth of drinks, do you think the mugs are worth the price as a collectible? How often do they change the design?

    I love how they have the little sinks to wash out your mug, its a great idea.

    My family would also go to Disney and even 10 years ago my parents would refuse to buy the mugs, and now that they’re over $15 they would never buy them.. No matter now collectible or cute.

    Thanks for the info

  19. AJ says:

    Maura — They change the mugs every couple of years right now. This one has been around since 2011. :-)

  20. Jimmy says:

    I loved the mugs when each resort had it’s own one. My family is going to WDW in June and we are getting the mugs, but only because we are doing the quick service dinning plan. Otherwise I am not sure I would spent the money to purchase them.

  21. Brooklyn says:

    Can you order these mugs online?

  22. AJ says:

    Brookly — No, you can’t. :-(

  23. Nadine says:

    I would like to see them offer a Passholder refillable mug that you can bring back every trip. We are passholders, we go at least once a month and we stay on property. It would be a nice perk!

  24. Karen says:

    Do you know anything about the big, old, resort-specific mugs? When we purchased them, I believe they were being marketed as being refillable only at that specific resort, but refillable forever. We have brought them with us on multiple trips, and have been told by CMs that we could refill. Are they just being nice to us, or is this really the case?

  25. AJ says:

    Karen — Yep, they used to be marketed as free refills for life. Now all of the mugs are the same size and design, and are clearly noted to be free refills only during that exact stay (though many folks have used them multiple times). I think that the use of the old resort-specific mugs is a gray area. Since they were marketed as free refills for life, I would say it’s fine that you reuse them as that was the rule when your purchased them and it seems like false advertising if they don’t honor it. But many new CMs these days will not know about that original marketing tactic, and Disney can always claim that the rules have changed.

  26. Karen says:

    Thanks! It’s been a subject of heated debate in my extended family for years, even though we now stay in the DVC villas and typically get our pop from the grocery store!

  27. Josh says:

    I find it interesting that I keep coming back to this wonderfully written article. I was talking to someone about the RFID recently in terms of the mugs, and kind of glad they decided to move on from that whole scenario.

    I’m hoping when I go later this year that there’s cool designs. I’m probably going to need a coffee every now and again. Hopefully it’s not limited if it’s more than a two week stay…

    Thanks AJ! :)

  28. Christina says:

    Here is the silliest question yet.

    My child and I will be staying at Port Orleans-Riverside in April/May.

    How late are the beverage stations open?

    If I need a Coke fix at 2 am…will they be open?

  29. AJ says:

    Christina — Great question. No, most of the beverage filling stations close at midnight at the latest. The only ones open all night are Gasparilla Island Grill at Grand Floridian and Captain Cook’s at Polynesian.

  30. kelly says:

    so, when we go to port orleans – french quarter, could we use those mugs we get w/ the dining plan only at fq & riverside? or could we bring them to the magic kingdom for water refills? thx!
    kind of confusing to me. :)

  31. AJ says:

    Kelly — You can only get soft drinks, coffee, etc at your resort, but since counter service restaurants in the parks offer free ice water, you should be able to get them filled with ice water in the parks. :-D Hope that makes sense!

  32. Jenn says:

    Just curious if the mugs in 2013 are the same designs as 2012? Does anyone know that has been recently? Do they have new colors at least? I use to love the new designs each time, but the last three times I have been they are all the same. Just not sure when I go back in a few weeks if I want to purchase another mug that I already have about 10 of.

  33. AJ says:

    Hi Jenn — Mugs are still the same as they were in 2012! Colors are still the pink, blue, black, and maybe yellow that you’ve seen previously. No change.

  34. Jenn says:

    Thanks AJ! I haven’t seen yellow before, so maybe I can find one of those this time. :)

  35. AJ says:

    Jenn — I could be totally wrong about the yellow! I feel like there’s one more color in addition to the pink, blue, and black, but I can’t remember for certain. :-D

  36. Liz says:

    Hi, my question is about the mugs with the dining plan. Are they considered a snack option? We want to get them, but I’m a bit confused as to what credit it takes from your dining plan.

  37. Jessica says:

    What if they come with my dining plan. Will they still be in my room and will i be charged for them? When do I get them?

  38. Eric says:

    They are just included as a “credit” on your KTTW card. You pick them up when you go to a location that sells the mugs and there is no further charge.

  39. Dawn says:

    is there iced tea at pop century? or a fruit punch for the kids? thanks!

  40. AJ says:

    Dawn — You can get iced tea at all food courts and there should be either Hi-C or Powerade at all food courts as well.

  41. Dawn S says:

    I was just at Coranado, and unless they hid them on me, there are no mug washes! Kind of annoying when I’ve seen them at other resorts!

  42. Bill says:

    At All Star Music they already have the mechanism in place…so I was ticked when I couldn’t refill my mug from All Star Sports.

  43. Crystal says:

    When using the dining plan, you may pick up bottled water as the drink with your meal and save it for later, while you use your refillable mug for your meal. This was suggested to us by a cast member, and it felt like we were cheating the system! We kept all the bottled waters in the mini fridge for breakfasts and snacks in the room or out by a pool that wasn’t close to the main building. And of course, now we use the mugs at home when we’re feeling homesick. :)

  44. Jo says:

    I like the idea of the rfd chip in the mug but I think Disney needs to make the mug refillable anywhere in the parks at least for passholders or dvc members. They really need to think about experimenting with this idea. There is a park in Southern Indiana, Holiday World and Splashin’ Safari, that offers its’ patrons free soda at self service kiosks throughout the park. The attendance at this park has risen every year for the past 5 years or more. Guest feel a sense of loyalty to the park because they feel like the owners care about the families attending. They may loose a little money at the food and bevarge registars but they make up for it at the front gate. With a refillable mug to be used at a self service kiosk the cost would be minimul to Disney. With resort guest carrying their mugs with them the amount of trash in the parks would be reduced. To make up for the lost sales they could sell cup lanyards in the gift shops. I’d buy a lanyard to tote my cup around the park.

  45. Debbie says:

    Hi all.. I just returned from my quarterly visit to WDW March 19-22, 2013. I stayed at the POP CENTURY and ate at several locations.. I carried my refillable mug with me. I ate Dinner at the Food court in All Star Music..and used my mug no problem..(This was March 20, 2013) I also used my mug at Port Orleans French Quarter Thursday March 21, 2013)..I did not realize that the mugs were to only be used at the Resort of Purchase..this is 4th time down and each time get the dining plan and mugs..and Haven’ had an issue using the mugs at other resorts. Just thought I would put this out there. I don’t think it is right to use mugs purchased during previous visits, but I don’t see a problem with using a mug purchases during a current stay at different resorts food locations. They all have so many delicious choices..and all food courts offer different food choices.

  46. Mike Landess says:

    Sooooo…. Is anyone else grossed out abt the free mug refill stations or is it just me ?? We all caught colds , kinda nasty even with the ” wash station” and people dam near trampling to get their favorite drink

  47. Jessica says:

    Can you get your mug refilled befor you leave after a dinner if you are on the dinning plan

  48. AJ says:

    Jessica — Yep! You can refill your mug at the mug refill stations at any time (unless the venue is closed).

  49. fyrefly says:

    Do the beverage stations dispense ice?

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