Comments

1. Mommatails says

   May 4, 2020 at 1:47 pm

   What pisses me off about it is the fact I had it my bag at 703, and the site auto logged me out while processing payment! Log back in only to be stuck in line with everything already “sold out”

2. Kat says

   May 4, 2020 at 8:43 pm

   I had the same frustration. I had the ears in my cart, even put my mailing address and hit purchase… got the spinning circle of death then wreck-it Ralph appeared saying something went wrong. Then the website was down for hours. Then everything was sold out. Did anyone purchase anything? Did only scalpers get them?

3. Stephen Shih says

   May 6, 2020 at 11:10 am

   I was in the virtual queue for 4 hours and by the time it let me out, of course everything I wanted was sold out. Really wanted that Hoth mug!

4. Susan Hart says

   May 6, 2020 at 11:58 am

   I had everything with regards to the website ready to go the night before – I lwas logged in, had my address and personal info up to date including credit card info etc so that all I had to do was start adding the mugs and the key to check out at 7 am. Well just like the other guests, I unfortunately saw Wreck it Ralph and everything I wanted was sold out . I kept trying on the Disney web site for hours. I eventually went to the DFB website at 12:20 in the afternoon and got through to the Disney website in that round about way and was able to buy the Yoda stuffed animal and the Empire strikes back collector pin.
   THANKS DFB!
   Why does DIsney limit items when all people do is buy them to sell on EBAY? I really wanted the key and the 3 Starbucks mug too.

5. Eric Erickson says

   May 6, 2020 at 12:40 pm

   Like so many others, by the time I actually got on the site, everything I wanted was sold out (a couple of the limited edition pins & the Star Wars Key were the major items I was interested in).

6. Donald L Andrews says

   May 6, 2020 at 2:21 pm

   I got in at around 10am EST and had my cart loaded by 10:10 and went to check out. It wouldn’t take my credit card. Kicked me out of the program a dozen times and wasn’t able to purchase anything till about 4pm EST. By then what I had in my basket was sold out. Wasn’t worth waiting all day for.

7. tammra daugherty says

   May 6, 2020 at 5:40 pm

   As soon as the Ahsoka ears came up I clicked on them and got the Virtual waiting room message. After about 5 minutes it kicked me out and even though they showed in my cart, the site wouldn’t let me sign in/check out. Within minutes the $78 ears were showing up on ebay (current asking price $325 to $600). I’ve had the same type of experience and come away empty handed from the last 5 limited releases. Didn’t limited releases (not limited edition) used to work that there was a set period of time that you could order the item and then they produced and mailed them? Obviously they aren’t making enough if the release is limited to a matter of minutes and scalpers know they can get 3 times the price or more.

8. Gerald Beaver says

   May 6, 2020 at 7:20 pm

   I can’t even begin to explain how frustrating the entire experience was. I started checking the site three hours prior to the merchandise being offered. I had three others trying as well. The robots were allowed to get through the servers before we were. When we finally were able to place keys on our bags, we were all faced with the site locking up and then having to start again- only to find all were sold out.
   If the virtual queues being discussed for park openings work the way this did, it is doomed for failure.

9. Jon S says

   June 7, 2020 at 12:08 pm

   What is the consensus- will there be more mugs available for sale later, or are we out of luck? Maybe once the parks open, can someone confirm if they’ll be sold inside the Starbucks?

   Thanks 🙂

10. DFB Sarah says

    June 7, 2020 at 4:22 pm

    Jon, sadly no info on this. But when things open up, we’ll be reporting on what’s available. (We love us some mugs around here!)

11. Jon S says

    July 28, 2020 at 10:02 am

    Has anyone been to Starbucks at Hollywood Studios? Are these mugs available in the parks? Thanks!

12. DFB Sarah says

    July 29, 2020 at 9:44 am

    Jon, we have not seen them in the DHS Starbucks.