As Disney Springs prepares to begin its partial reopen on May 20, Cast Members are starting to return to work.
The nearly 120 Custodial Cast Members that return to work on Friday May 15 will experience a new health protocol that will be a part of every Guest and Cast Member experience starting on May 20.
As we know, all guests and Cast Members will be required to wear masks. And according to the Hollywood Reporter, Disney will provide each employee with three washable masks.
In addition, Guests will have their temperature screened, although the report does not dictate what temperature threshold is required in order to enter the premises. This appears to be in line with Universal CityWalk, which will partially reopen on May 14 and will require guests and employees to have their temperature checked.
There will also be reduced touch and contact points between guests and Cast Members. Guests will no longer hand their credit card to Cast Members and must swipe their own cards at all registers. Guests can also expect to see plexiglass dividers around registers at some Disney Springs locations.
Custodial Cast Members will be retrained in regards to these high-touch areas. In addition to this training, a new “global training program” for Cast Members will be available.
When it comes to Disney World theme park health protocol, Eric Clinton, president of UNITE HERE, Local 362, pointed out that when it comes to the reopening of Shanghai Disneyland, “what you see there is a lot of what you’ll see here.” Shanghai Disneyland implemented temperature checks, the requirement of face masks, and physical distancing guidelines, on top of their reduced capacity when they reopened on May 11.
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Are you planning on visiting Disney Springs when it reopens on May 20? Let us know in the comments!
CJ says
Absolutely not! This is way to soon. People don’t know
Social distancing in the grocery stores let alone at Disney Springs.
Courtney says
No where in the statement from Disney does it say the word “required”. All of you need to stop acting like its going to be like China! In the China statement it said mandatory for guests and cast members. Different country and run completely different than the United States. The statement here says “the use of appropriate” they are not making it a requirement or mandatory from the statement they have released to date. That is just a lawsuit waiting to happen in this country unfortunately if someone passes out on Disney property while wearing a mask. Just like every other store that says “Please use a mask” and under it in small print says “if possible” or “recommended”
D.M. says
These policies just paint a picture to appease the paranoid folks. Where is the common sense? There are a number of reasons people have higher temps besides having a contagious illness. Masks are not used appropriately, and a number of medical experts came out with statements back in March asking healthy people not to wear them, because the widespread use of masks actually increases the risk of illness. Anybody can look that up. While you’re looking that up, look up the statistics in countries and states that did not quarantine people in their homes, and what’s happening now in Georgia where restrictions were lifted a few weeks ago. These policies are not based on sound science, therefore they are doing more harm than good and will cause Disney to lose even more business because those of us who have been educating ourselves about what’s really going on with this virus are getting pretty angry with the whole situation. I am a huge fan, but I will not be supporting them until they act appropriately, instead of making bad decisions.
Peter C says
I don’t get the temperature check, you can carry the virus with no raised temperature at all so what will it prove. If you are feeling poorly with a temperature stay indoors for goodness sake
Vanessa says
@courtney Actually, Chapek said face masks would be “required” and the President of Disney World specifically said that face asks were mandatory for both Cast Members and guests. They are not recommended, they are required. Educate yourself before you snap at people.
Just like you can’t sue because someone required you to wear a shirt in heat, you can’t sue because they require a mask. It is private property and a company can require anything they want to grant admission.
Roz says
Not making light of the virus by no means but last year alone in the US over 80,000 people died from the Flu. Wear was all the social distancing, self quarantine and shut down the entire country then ?! It is an election year and due to that so much has been over hightened. If people want to go to WDW they will go if not they won’t. I love Disney but cannot and will not wear a mask for the entire time I’m at a park ( even though it is not mandatory but then U may not be able to enter the park without one on. Who knows. I’m waiting ! Too much confusion
Ross says
Sorry Courtney, but Disney CEO Bob Chapek, doesn’t agree with you. He clearly said it’s likely masks will be mandatory. If they are not mandatory, there is no point.
You are right about the USA not being China. They have been able to show measure and restraint in trying to stop the spread.
Right now it’s not about country against country, the virus doesn’t care about that. The virus is just waiting to be transmitted from person to person.
I have been wearing a mask every time I step outside my house here in Singapore, for many weeks now. I had never worn one in my life, but now it is second nature. It’s a small inconvenience to help protect myself and those I come near. When buying food or exercising.
In the end, we are guests of Disney properties, and as such, need to adhere to their requirements and conditions of entry. Guest safety is their top priority, they aren’t going to let people risk others because the wearing of masks is seen as weak or doesn’t adhere to a racist agenda.
Barbara Richards says
I live in FL. I’m a DVC member. I’m cancelling all of my resort reservatuons until this is ironed out. Until then, I don’t see it as the happiest place on Earth. Nothing magical,about it. See ya in 2021 Mickey. 👍
Luanne says
I’m also wondering how you wear a mask & breath in your own carbon dioxide for 12hrs in 95° heat this summer?
jennifer elrod says
Thank you Courtney!!! You are absolutely right! Besides how am I supposed to walk around Disney Springs with a local favorite drink with a mask on?
Mr.John says
The virus 19 is airborne if some one infected coughs ,sneezes . Disney is cleaning every thing to make customers feel safe . Is
it really safe no one know it’s to early . Finding stuff every day I will not go for a year. 😃 I had to re – book my Disney cruise for July 2021 I am HAPPY ☺ The virus will be hopeful like the flu there will be more medicine to help any how gets it .
Kieran says
Will the fingerprint scan be cleand every time
Terri Jennings says
It does say “required” and until it’s not I am not going. Ridiculous.
Athena Braun says
Temp checks are worthless. Many people dont even have symptoms. I agree most people cant social distance even at a store much less DS..
Dennis S. says
@Courtney
The report seems to have been updated.
In Michigan, you won’t see any fine print on any signs here. Although, some employees hope someone else will handle the, no mask person. As far as lawsuits, you can sue for anything. Settle out of court to make it go away, without admitting guilt. It works both ways, faking the fainting from be required to wear a mask. Then others suing for ‘getting’ the virus by coming in contact with someone who wasn’t wearing a mask, and hadn’t yet been approached to put one on or leave.
Norm Krieger says
Having people wearing a mask in the Florida Heat will cause massive fainting,
Ross says
Just to debunk a few theories offered here:
I’m currently living in Singapore, we have an average high of 90F all year, and it is extremely humid. We have been wearing masks for a while now, nobody has fainted. A little common sense will stop you from harming yourself.
Temperature checks a just a part of trying to slow the spread. Nobody has ever claimed a temperature check will stop the virus.
Masks are also used to slow spread. While there are some questions of masks making people touch their face more, it is generally believed they slow the spread of COVID-19.
The Flu – there are differences between influenza and COVID-19. First, this new corona virus spreads more easily than flu. Second and most importantly, we have flu vaccine, there is no current vaccine for COVID-19.
Read more here: https://www.who.int/news-room/q-a-detail/q-a-similarities-and-differences-covid-19-and-influenza
ANTHONY DICICCO says
Under those conditions No, I wouldn’t go. Disney is an expensive operation, but has always been worth the experience. This doesn’t sound like it will be As a 25 year DVC member I keep my grandchildren home. Just one other point, children spike temperatures for a lot of different reasons, teething for example. The temp check would have to be done on arrival before parking, or you’ll have some real disgruntled visitors, also will Disney refund families who come on vacation, stay at a resort and a child has a slight fever,