We’ve got some bad news for those thinking of staying at Wilderness Lodge, because the resort has been having a pretty hard time for the past few months.
Wilderness Lodge in Disney World
Back in June, the AC in the entire resort shut down for a number of days. Yes, in the middle of summer — it was exactly as bad as you think it was. Now, part of the resort is facing yet ANOTHER major problem — the water is currently out in Boulder Ridge, and there’s no telling when it’ll be back up.
UPDATE: At 3:00 PM on Monday, August 10th, we spoke to another Cast Member who informed us that the water remains an issue and it is day by day. They’ve had some success with it coming back on, but then it goes back off again. At this time, it’s still considered an issue and has been deemed not working overall.
Disney’s Wilderness Lodge is located closest to Magic Kingdom, and is just a short waterway away from Disney’s Contemporary Resort. You’ll also find Disney’s Fort Wilderness Resort & Campground not far away, yet it does often feel like you’re a bit separated from the rest of the resort. If you’re looking for a hotel that makes you feel like you’re in nature without actually BEING in nature, this is a great choice.
Disney’s Wilderness Lodge
However, the water in all of Boulder Creek, a section of the hotel that’s separate from the main building, has been off since Saturday night, and as of Sunday afternoon, still wasn’t back on. We overheard Cast Members talking about needing more buckets, which we’re assuming meant they’re giving guests buckets of water to use to flush the toilets in their rooms, and it was also mentioned that the showers by the Boulder Ridge pool are open to use, but showering in public is SO different than being able to shower in the privacy of your room.
Wilderness Lodge
While we were investigating, we also ran into a young man staying at the resort and watched as he circled the seemingly closed pool area, looking to get in to use the showers. We were able to connect him with a Cast Member, who did confirm the pool area is open for the showers, but it was closed for swimming due to inclement weather, so there were no lifeguards around. We could understand the hesitation of not wanting to just walk into a pool area that looked totally closed! Regardless, if you’re staying at the resort currently, even if the pool is closed due to inclement weather, the showers should be available for you to use while the water is out.
Public bathrooms
We also noticed that the bathrooms in the main lobby of Wilderness Lodge — NOT Boulder Ridge — were closed when we visited, but the ice machine was still up and running. This is certainly a very interesting, less-than-ideal situation. A Cast Member we spoke to on August 10th confirmed that they are working with anyone checking in to resolve any issues and move them to either a different location within Wilderness Lodge or on property to a comparable accommodation.
Closed bathrooms in the lobby
We’ll be sure to keep you updated on this as we hear more, so be sure to stay tuned to DFB!
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Wow, that’s nuts, they should be offering compensation AND moving guests to other rooms with working water. This is worse than the AC being out, and that was bad.
I hope the affected guests receive a generous refund for their experience.
Oh, my goodness! What the heck! Explain why they can’t get the water to turn on. Sounds like the troubles Puerto Rico has, but there is no drought. It’s not Iran, is it? They hit water plants all over the U.S. Disney wants to use more and more technology, and, yet, they can’t turn on the water? I wish someone could explain this to me so I understand how these things work at WDW. Maybe they have to go to “manual” like the water plants were told to do.
That is uncalled for.people pay good money to stay at these resorts and no compensation.we are dvc members at beach club and on several different stays have had problems.ac not working,flys in the ac duct work,stove not working but no water that’s uncalled for.