Disney World’s theme parks will begin reopening July 11th.
Among other health measures, the reopening plan includes the use of a new guest reservations system for use in the theme parks. Disney shared a number of details about the Disney Park Pass theme park reservation system last week, and now the reservation system has officially rolled out online.
The Disney World website features some significant changes today when it comes to the way that guests plan their Disney trip. Next time you head to Disney, you’ll be visiting the Disney Park Pass page to make your theme park reservations. When we first logged in this morning, it appeared that the Disney website was experiencing some MAJOR technical difficulties — potentially due to high demand.
Though the system is LIVE, quite a few readers are still having a hard time accessing the new system. You will likely be greeted with a countdown Space Mountain loading screen (that will possibly never actually count down to zero!), so be prepared to potentially wait for a while.
Reservations are made for a specific date, time, and park. You are limited to one park reservation per day, so it seems that the Park hopper service will not be in use at this time. You can see on the availability calendar that it shows “All Parks Available,” “Some Parks Available,” or “No Parks Available” for each date.
When we did FINALLY get the new page to load (it took us a while and a lot of tries!), we were able to select “Make a Disney Park Pass Reservation” on the top right. We were prompted to log in to our My Disney Experience account (we were met with a much shorter wait to actually log in), then it was time to start making our reservations!
First, you’ll select your party from your list of Family & Friends. Make sure to make profiles for other members of your family before making a reservation! If someone in your party does NOT have a profile, you can add them as a guest.
Once you’ve got your party set up, you’ll be able to see a calendar for you to select your singular date.
Then, it’s on to the park selection page! As a note, if a park is unavailable for the day you are making your reservation, it will be greyed out on this screen.
What better park to start our days back in Disney than Magic Kingdom? The next screen had us selecting a window of time. The window was NOT limited though; at this time there was only one option and it was for the full park hours.
Then, you’re pretty much done. All you have to do is review your choices and confirm. As announced, confirmation requires agreement to the terms and conditions, including Disney’s COVID-19 liability waiver.
Once you confirm, you’re done!
From there, you’ll see a screen that explains how to use your reservation when you arrive at the parks. Make sure to bring your MagicBand or card that’s linked to your My Disney Experience account. Once you feel comfortable with the info, you can either “Make Another Park Pass” or exit to “View My Plans.”
If you choose to make additional Park Passes you’ll repeat the process above, including selecting the date, the park, agreeing to the waiver, and so on. Once we were IN the Park Pass system it was relatively smooth sailing, but it was a chore to get there! Hopefully as the initial rush dies down, this system will be easier to access.
As a reminder, there is a limit on reservations for Annual Passholders without a resort reservation and Passholders without a hotel reservation can’t access the system until June 26th. Note that while we were able to book with our Annual Passes for the length of our hotel stays, we’ve had a number of readers with resort stays AND Annual Passes report they were capped at three! If this happens we recommend you call Disney to get it sorted out.
Though the new system is relatively easy to navigate, it still might bring up some questions. If anything is confusing you, feel free to ask us and we’ll help if we can! If you find that you need direct help from Disney with your reservation, you can call Disney Website Support at (407) 939-4357. Keep in mind though, the lines may be busy so you might get stuck on hold for a while.
Remember that at this time, “To enter a park, both a park reservation and valid admission for the same park on the same date are required.” Annual Passholders without an already-booked Resort Hotel stay can make reservations beginning June 26th. Existing ticket holders can make reservations beginning June 28th.
It certainly will be interesting to see how the use of this new system plays out and if it goes off without a hitch once the parks reopen. Keep an eye on DFB for all the updates about the new reservations!
Do you think the new reservation system is confusing or easy to understand? Tell us in the comments!