Disney World’s new Park Pass Reservation System was set to go live this morning and should now be open to guests with existing hotel reservations.
Today, ONLY guests with existing tickets and hotel reservations can make a park pass reservation. Annual Passholders WITHOUT a resort stay can make reservations starting June 26th. Then on June 28th, existing ticket holders can make reservations. But, this morning is off to a VERY bumpy start, people.
The Disney World website seemed SUPER-glitchy this morning, leaving a lot of folks waiting while the Seven Dwarfs are “working on it!”
We had multiple team members trying to access the Park Pass System for several hours this morning, and all of them were still experiencing technical difficulties for over an hour — even while other guests were reporting that they’d already gotten their park passes. We keep seeing Stitch “eating” a lot of webpages this morning!
But here’s a little interesting thing we spotted — on this Cinderella Castle error page, you can see they’ve changed its color to pink to reflect its new makeover!
At least we had that little moment of excitement to tide us over while we wait to snag our Disney World Park Passes!
At around 9AM ET, many other guests had already reported getting through to the system, and were giving advice on various social media channels and message forums on how they did it. Usually this included getting to the system via a workaround. At this time many guests still were not able to get into the system.
What finally worked for us was closing all of our current web pages, googling a Disney Springs restaurant, and making a dining reservation, which finally allowed us to actually log-in to our accounts. (Previously, any time we’d tried to log-in to our accounts we had been taken to the “castle waiting” page OR we’d been told that our passwords weren’t valid — something that had also been reported by many of our readers and social media followers.)
Once we’d logged in by making our dining reservation, we were able to click over to the Park Pass page and finally were given the opportunity to make our park passes. For each of our team members this took various amounts of time — some were able to do the workaround easily, but others were timed out several times and had to try the workaround multiple times.
Once we were into the actual system, things were smoother. But we’ve heard at least one report from a reader saying that while making park passes for other family members, the system is telling them that a park pass “limit” has been reached. We’d love to hear your experiences in the comments below!
Stay tuned as we’ll be bringing you lots of helpful info today regarding what it’s like to stay at a newly reopened Disney World resort today!
Did you experience any issues with Disney’s new Park Pass Reservation System this morning? Let us know in the comments below!