Disney World has reopened, but there are still some changes to be made to some of the new systems.
Walt Disney World Annual Passholder
Annual Passholders have been on a bit of a rollercoaster this year when it comes to getting their money’s worth. Many folks have had their passes extended for the length of the closure — but that’s not the end of things. With the introduction of the Disney Park Pass reservation system to limit capacity, Passholders aren’t necessarily guaranteed entry into the parks.
To help mitigate Passholder concerns, Disney recently announced an added 30-day extension on top of the closure extension to make up for the capacity limits. Now, we know that those extensions are coming soon — and Passholders have another option.
In an email to Passholders today, Disney spoke about that way that “Park reservations will change the way that many of our Passholders use their pass.” The resultant 30-day extension to make up for this will be automatically processed and visible in eligible Passholders’ My Disney Experience Accounts over the coming weeks. So, keep an eye on your expiration date!
2020 Annual Passholder Magnet
If you would rather NOT take the extension, you are welcome to cancel your pass and instead receive an applicable refund instead of the additional month. To do so, or if you have any other concerns, call V.I.PASSHOLDER Support at (407) 939-7277. Keep in mind, lines may be busy so be patient and keep trying as needed.
Stay tuned to DFB for the latest updates on the park reopenings and Annual Passholder options. If you have any specific questions, reach out in the comments and we will do our best to get you answers.
Click here to learn more about Park Pass Reservations for Annual Passholders.
Disney Park Reopening Details and Info
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How are people okay with Disney only giving a 30 day extension when they’ve been closed close to 120 days and even with the reopening, it’s so limited??
Hi I am an annual pass holder from the U k . We have not activated our pass will it be valid for 13 months when we do or is this extra month only for passes already activated ?
This will affect dates we book for next summer so any advice would be much appreciated c
Can you cancel on line did not get a email form Disney and called the number and was on hold for 1 and a half hours and hung up
Pam, you could try online. I’m not sure if Disney is allowing online cancellations.
Christina, they’ve extended the Annual Passes for the length of the closure plus an additional month.
Hi Pam,
We cancelled our passes online yesterday.☹️ So sad but necessary due to our health risks. In the email you should have received from Disney Destinations about the Passholder updates, if you click on where it says ‘your personalized link’ in the paragraph about cancelling It will take you to the page to request the cancellation. It is underlined but isn’t really apparent that it is an actual link. Hope that helps!
Just follow the email link and it is easy to do. Cancelled our AP, no longer a good value for us. We paid for features such as park hopper which is no longer available. This along with the canx of fireworks, parades, fastpasses etc just makes the vacation too expensive for what you are getting.
What about the Florida resident ticket we could only use 3 days
Denise, hopefully you’ll see your extension soon — or you could give Disney a call to confirm what you’ll be seeing.