Using Mobile Order to order a snack or drink in Disney World can generally make your whole experience easier and more convenient. You could even order way in advance, or while you’re waiting in line for an attraction, and schedule a later pick-up time — helping you skip the lines but still get some delicious treats.
Well, recently Disney started testing a NEW mobile feature called “Mobile Checkout” that could offer some flexibility and convenience when you’re shopping for merchandise in the parks. We saw this being tested a few days ago in Downtown Disney at Disneyland Resort in California, but now Disney is testing the system in Walt Disney World as well!
Today, as we looked through the My Disney Experience mobile app, we noticed a new feature when we tapped by the + sign at the bottom center. Underneath the Mobile Order “Order Food” option, there is now a “Shop in Store — Now Testing” option.
When we tapped the “Shop in Store — Now Testing” option, we were taken to this screen which explains the process. It appears to be exactly the same as the process in Disneyland. We’ll break it down for you in just a second!
When we selected “Start Shopping” in the App, it showed us the stores that have this option available. Today, the only store that appeared was Mouse Gear at EPCOT.
When you tap the “Mouse Gear” option, you’re taken to this screen which then allows you to scan an item and begin shopping!
While we were in EPCOT today, we made our way over to Mouse Gear to test out the system ourselves! Just like the Disneyland version, it was fairly simple to use. Upon entering the store, you’ll need to open the Mobile Checkout option in the My Disney Experience app. You can either go through the app as shown above (by hitting the + sign and selecting “Shop in Store”) or you can scan the QR code in the store, which will then redirect you to the app.
When you enter the store, you’ll also need to grab a designed mobile checkout shopping bag — so be sure to look for those when you start shopping.
You’ll then scan items in the store as you add them to your bag…
…and check out and pay through the app once you’re done.
Once you’ve completed your order, you’ll be given a QR code. You then show that QR code to a Cast Member as you exit.
The Cast Member will verify that you got your items, and if the items have any security tags or if you purchased something that needs to be wrapped or boxed, the Cast Member will take care of it when you show them the QR code.
PRO TIP: Screenshot your QR Code! We exited out of the app once we were done and when we went back into the app, we couldn’t find the QR code. We expect that a Cast Member could find a guest’s order through some other method and the QR Code may have been in another spot we simply didn’t see, but we’d highly recommend that you screenshot the QR code (especially because it is only being tested now and is not yet permanent) so that if you have trouble finding it in the app later, you can easily pull up your picture.
Overall, we thought the process was really easy and convenient! No more waiting in long lines to checkout — instead, you can just use the Mobile Checkout system, pay through your app, still get your Annual Passholder discount, and then go through a quick process at the end before you leave the store. As always, if you encounter any issues when using the new system, you should ask a Cast Member for help so they can assist you.
We’ll keep an eye on this system to see if it starts getting tested at other stores around Disneyland and Disney World, and if it becomes a permanent feature, so stay tuned for more updates!
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Would you use this Mobile Checkout feature to purchase your items in Disney World? Let us know in the comments!