It’s getting closer and closer to Halloween!
That means we’re getting ready for BOO Bash, Disney’s Halloween After Hours event that’s kicking off this August. We’ve already learned all about dates and pricing (and even some spooky sweets that’ll be up for grabs), and today, tickets officially go on sale.
Now, tickets are only available for Disney World hotel guests who have reservations booked for the days they want to attend BOO Bash. Sales open to the general public on June 15th! But we had quite the experience buying our tickets today, and we wanted to share it with you so you’d know what to expect.
First of all, tickets are not currently available to be purchased on the Disney World website (although that could change very soon), so we called instead. We had been told by multiple Cast Members that tickets would go on sale at 7AM today. However, when we called, we kept getting an error message that the call could not be completed.
We tried quite a few different numbers, including the line specifically for booking BOO Bash tickets (407-939-4240), the Help Desk (407-939-5277), V.I.Passholder (407-560-7277), and Recreation (407-939-1929). After dialing about 10 times, we got through on the Help Desk. Then, we were told to wait on the line for the next available agent.
Eventually, we were given an estimated wait time of 167 minutes (yikes!). Anddd that’s where we are now. A couple other members of our team tried calling and were told all lines are busy. Similarly, when we try to use the chat function on the Disney World website, we’re told all Cast Members are currently busy and received a pop-up message in the chat stating “if you are interested in Disney After Hours Boo Bash Tickets and have an active Walt Disney World Resort reservation for the date you are interested in, please call the Disney Reservation Center at 407-939-4240.”
The biggest issue we’re seeing here is a lack of communication. We spoke with a Cast Member yesterday to figure out where to call and what time sales supposedly began, but Disney never publicly shared this information. That’s probably leaving a LOT of people confused.
If ya need a little refresher, BOO Bash runs on select nights from August 10th-October 31st. Tickets are MUCH pricier than Mickey’s Not-So-Scary Halloween Party, which it’s technically replacing, and the event includes free snacks, character cavalcades, and Trick-or-Treat stops. And of course, feel free to dress up in a costume — as long as it meets Disney’s guidelines!
Needless to say, if you’re trying to buy BOO Bash tickets this morning…good luck. If you’re trying to get through to Disney, we’d suggest trying any of the numbers we listed above (although again, our only success was with the Help Desk), and attempting to use the chat feature. We’re STILL on hold, but we’ll keep ya posted as this situation evolves more. Stay tuned to DFB!
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Are you trying to buy BOO Bash tickets today? Let us know in the comments!