When you head to Disney World, planning for the unexpected is a good idea.
Cinderella Castle
Between transportation hiccups and walkway closures, getting to the parks can sometimes take longer than expected. Today, when we were heading to Magic Kingdom, we noticed a bit of a setback that had some guests having to stop at guest services on the way into the park.
Disney MagicMobile is a service that allows guests to use their smart devices to access the same features of their MagicBand. This allows you to scan into the parks, connect PhotoPass photos, and access Virtual Queues for attractions. But today, MagicMobile was having some trouble that delayed guests at the Transportation and Ticket Center. We were informed that the service was temporarily down.
Scanning in
Our reporter noticed that Cast Members were stopping anyone who didn’t have a MagicBand or physical card and asking them to pick up a card at guest services before getting on the Monorail or ferryboat. There were crowds outside of Magic Kingdom as well, where they had all guest services windows opened to help handle the situation.
Guest services
The Cast Member we spoke to didn’t know when MagicMobile services would be back up and running, so if you are heading to Disney World today and hoped to use this service, it’s a good idea to plan a little extra time to acquire an actual card.
If you’re currently planning a Disney World trip, you may want to consider using a MagicBand or obtaining physical cards for your tickets so that you have options, just in case this happens during your vacation.
Guest services
We’ll keep an eye on the situation and keep you posted on any updates. Stay tuned to DFB for more Disney news!
Click here to learn all about MagicBand+ in Walt Disney World!
Join the DFB Newsletter to get all the breaking news right in your inbox! Click here to Subscribe!
WE KNOW DISNEY.
YOU CAN, TOO.
Oh boy, planning a Disney trip can be quite the adventure, and we totally get it! But fear not, dear friends, we compiled EVERYTHING you need (and the things to avoid!) to plan the ULTIMATE Disney vacation.
Whether you're a rookie or a seasoned pro, our insider tips and tricks will have you exploring the parks like never before. So come along with us, and get planning your most magical vacation ever!
Are you a fan of MagicMobile, or do you prefer to use a MagicBand? Let us know in the comments below!
Our handy (and portable!) ebook guides make sure you get the best deals and can plan a vacation of a lifetime.
TRENDING NOW
We just rode the brand-new Soarin' Across America!
The Walt Disney Company encompasses so many industries that it can be hard to keep...
You can't miss this early Memorial Day sale!
There are so many great options for restaurants in Disney World, so how do you...
Disney's new popcorn bucket is an upcoming 'Mandalorian and Grogu' character!
If you’ve been paying for Disney+ just to rewatch Marvel movies and queue up comfort...
You can't miss this Disneyland hotel deal!
Disney just revealed the lineup of new "Mandalorian & Grogu"-inspired eats coming to Disneyland and...
Disney just gave us a first look at the new Scooter animatronic, as well as...
These 7 items will save you on your next Disney vacation so grab them now!
The dates for the 2026 Food and Wine Festival just got dropped!
These three Disney World hotels might not deliver what you're expecting for the price tag!
Check out these Disney World essentials on Amazon!
Want to enter EPCOT through a secret second entrance? Here is how!
Disney just dropped a FIRST LOOK on Muppets merch coming to Disney World!
A new Starbucks tumbler and cozy has arrived in Disney World!
Disney is looking for performers for the holidays!
The best way to ensure a perfect tide day at Animal Kingdom.
NEW Disney Loungeflys are available to preorder online at BoxLunch!
2 new stores were just quietly announced for Disney Springs!