A member of our team experienced something interesting when checking the FastPass+ section of their My Disney Experience account.
The Disney World parks have been closed since March 16th. Previously, Disney announced that Annual Pass Memberships will be extended for however many days the parks remained closed.
A member of our team noticed something compelling in the FastPass+ section of their My Disney Experience account. They were unable to make FastPass+ reservations after May 13th, which is the original expiration date of their Annual Pass before the closures took place.
Based on the policy announced by Disney, the expiration date on their pass will be pushed back to reflect the Disney World closure. BUT, it doesn’t look like that is automatically reflecting in the ability to make FastPass+ selections.
Note that we have had a number of readers share that they personally experienced the same thing. Multiple readers reported unsuccessful attempts at making a FastPass with their Annual Pass that would have expired during the closure (but should still be active, per Disney’s announcements that passes would be extended the number of days the parks were closed). In these cases, they called to speak with a Guest Relations Cast Member over the phone and the issue was easily resolved. So if you’re experiencing something similar, be sure to call Disney for assistance.
This could be a temporary glitch in the system, and we’ll continue to research this further. Again, if you’re in the same boat, call Disney first for assistance at (407) WDW-PASS and see if they can help resolve the issue. We’ll keep you posted on any updates to the situation as we learn more.
Do you have an Annual Pass that was originally set to expire during the closure? If so, are you experiencing the same thing? Let us know in the comments!