Disney is all about making things convenient for its guests. One super helpful perk at Disney is the ability to have merchandise or food and beverage charged and delivered to your hotel room!
Previously, guests could show their hotel key card at a merchandise or food and beverage location to have it charged or delivered, but Disney just announced that this would soon change.
After February 28th, 2023, guests wishing to charge items to their hotel room at Disneyland must do so by using the Disneyland app. You will no longer be able to charge items to your hotel room using a hotel key. Disney shared the information with travel agents recently.
From the My Hotel Reservation screen in the Disneyland app, guests will be able to access a barcode that participating locations can scan to charge an item to the hotel room. The good news is, gone are the days of having to carry a hotel key around with you! For the most part, you can use your phone for mostly everything at Disney!
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Do you use the room-charge feature at Disney often? Let us know in the comments!
Brisco says
I don’t have a ‘smart’ phone, nor do I want one. This change is NOT GOOD. This disrespects all the people who don’t or can’t download the Disney App. How is Disney going to handle these situations? If I stay at a Disneyland hotel, I MUST have a physical key to get into my room.
Cindy says
The Disneyland Hotels should supply free magic bands (like WDW used to) and everything can be charged on those. It was really handy; you could get in the parks, get in the fast pass lane, change food and merchandise, and it would all be itemized for you when you check out.