When we’re at Disney World, we use mobile ordering like our lives depend on it. It’s the best way to skip the line and take your food to-go!
Contempo Cafe
But Disney World’s My Disney Experience app just added a major new mobile ordering change that could affect your next meal. Here’s everything you need to know about the change.
The My Disney Experience app has restricted mobile ordering at certain locations. There are now four popular Disney World restaurants that don’t allow mobile ordering unless you’re physically at the restaurant! Here’s the full list:
- Gasparilla Island Grill at the Grand Floridian Resort
- Capt. Cook’s at the Polynesian Village
- Contempo Cafe at the Contemporary Resort
- Geyser Point at Wilderness Lodge
Dulce de Leche Brownie at Gasparilla Island Grille
Currently, if you try to mobile order using the My Disney Experience at these four restaurants, the app shows an error message that says “You’re too far away,” and prompts you to move closer to the restaurant to place a mobile order. Once you’re near the restaurant, usually around the resort in general, you can still place a mobile order like normal.
© Disney || Time to Eat!
It’s important to note that right now, this mobile order change is only for these four restaurants: Gasparilla Island Grill at the Grand Floridian Resort, Capt. Cook’s at the Polynesian Village, Contempo Cafe at the Contemporary Resort, and Geyser Point at Wilderness Lodge. You can still mobile order like usual in all four theme parks and at other resort quick-service spots not listed!
Mobile Order Pick-Up at Columbia Harbour House
Additionally, Disney hasn’t made any announcements about the change. This may be just a glitch, since some of our team members with an older, non-updated version of the app were able to mobile order while in a different country. We’ll be sure to keep you updated on whether this change is permanent, temporary, or just a glitch.
My Disney Experience app ©Disney
We’ll be sure to update you on any more changes to mobile ordering at Disney. Stay tuned to Disney Food Blog for more Disney World news!
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I thought you couldnt order from Contempo Cafe unless you were staying at the Contemporary!! This has definitely changed if you can now order from them if you can get there.
The mobile ordering on the app is horrible. I used it last weekend at Port Orleans Riverside and it took one and a half hours for the order to be ready. I gave up and stood in line. Spoke to Disney and it didn’t go anywhere. I cancelled the charge on my card. Never again.
This seems to be in line with other moves to make the monorail resorts in particular less crowded with non-resort guests. Just like enforcing the Disney Springs bus rules and checking that vehicles entering the parking lot are either resort guests or have a dining reservation within 2 hours, they only want people at the monorail resorts using those resorts’ amenities. Of course you can still get there from the parks, but it helps reduce some of the overcrowding.
Could it be because they are cracking down on people just visiting the resorts and using mobile order as a loophole?
Hmm…. one interesting note about these quick service is that they are all accessible by boat or monorail from MK. I wonder if this is a step to cut down on people hopping to resorts to get quick service from MK, or at least to ensure that if they do, the process takes longer? (Thinking that a longer process will deter people or at least keep them out of the park longer, cutting down on park crowds.) With the recent transportation enforcement changes, I can’t help but wonder if this is something in the same vein, especially trying to cut down on monorail volumes. It is a change they could make that would theoretically not negatively impact guests at those resorts, while decreasing traffic on transportation and at the quick service locations.
So, essentially we can’t mobile order at any of these places unless we’re staying there. Maybe park at TTC a monorail over, then order, but ….. they just keep making it more complicated.
I’m guessing it’s due to the new “free transportation” rule, it would be a loophole work around by having a “dining experience”at the resort, this stops that before it starts.
This might be related to the limited access to resort transportation from Disney Springs.
Unless you’re staying at or have a dinner reservation at a resort hotel, you can’t get on a Disney bus from there.
Limiting mobile orders from resorts on the monorail loop covers the possible loophole of using a Mobile Order as a dinner reservation.
Or it may be a glitch. But it makes sense.
How much do you want to bet that this change is due to online comments about ways to get around the bus situation. I’ve read comments that say just place a mobile order and that is as good as a reservation, to get onto certain properties.