Review: FastPass+ Lunch at Be Our Guest Restaurant in Disney World’s Magic Kingdom

UPDATE: Please note that as of February 25, 2015, FastPass+ is no longer available, as Be Our Guest Restaurant began to accept Advanced Dining Reservations for lunch. For further information, please click here

I had an awesome weekend in Disneyland, but today I’m headed to New Fantasyland with a lunch review of Be Our Guest Restaurant in Walt Disney World’s Magic Kingdom!

The restaurant has taken the park by storm. Even after being open for more than a year, it’s still one of the top draws in New Fantasyland. If you want to eat lunch here, be prepared for long lines!

But on a recent visit to Walt Disney World, I had a little surprise awaiting me in my email inbox — the opportunity to use FastPass+ for a lunch reservation at Be Our Guest. No way was I passing up the opportunity to eat lunch here without waiting in line. Come along with me across the bridge to the Beast’s Castle!


We first told you about the FastPass+ system a while back, when Erin Foster had the opportunity to test it out.

Be Our Guest Restaurant!

Be Our Guest Restaurant

Erin found the whole process to be practically flawless. So I was anxious to see if they had streamlined it even further since that early testing phase.

Booking the FastPass+ reservation was similar to making a regular advance dining reservation. I thought the FastPass+ option for Be Our Guest was still an invite-only opportunity, but if you see the comment by a reader below, it looks like anyone with a resort reservation can book it. I haven’t tried, so let us know what your mileage is.

Once I’d logged in at the special website, I was offered several different times to dine. The time window works like a regular FastPass — you have a specific window of time in which to show up and use your FastPass. I chose a late lunchtime, but I was really hoping for an early option.

And here’s a TIP: I preferred an earlier dining time, so I checked back the next morning and an earlier spot had opened up! So be sure to secure a table, any table. There’s a good chance you can change your time later. In fact, you can change your time up until arrival.

FastPass+ Ordering

Choosing the Time for Your FastPass+ Reservation is Easy

I took advantage of the opportunity to order online. The menu that popped up looked similar to the ones I had used during my previous lunch visit.

I could even make alterations to the entrees — leave off a sauce, for instance — and the menu would show me the nutritional information changes for different choices.

FastPass+ Ordering

Ordering an Entree Via FastPass+

I could even pre-order drinks and desserts.

FastPass+ Ordering

FastPass+ Dessert Ordering!

On the day of my reservation, I arrived a little early and checked in at the same spot where you confirm your dinner advance dining reservation. The cast member gave me a rose — the customary red one, not the yellow ones that were used during earlier testing — and directed me to a FastPass+ line that was right beside the regular line.

Be Our Guest Restaurant Check-In Area

Be Our Guest Restaurant Check-In Area

And speaking of lines, they’re still long. Real long. Like, back to The Little Mermaid long. It was spring break though, so I’m hoping it’s not always so crazy.

But if you really want to eat here, be encouraged by the fact that the line generally moves pretty quick. It took about 30 minutes for me to get in the last time from the back of the bridge.

Line to get in to Be Our Guest Restaurant for Lunch

Line to get in to Be Our Guest Restaurant for Lunch

Once in, I went to the podium via the FastPass+ line and was directed to a regular pay kiosk. The cast member confirmed my order and I paid there.

Checking in for my Reservation

Cast Members Help Guests with Ordering

It’s important to note that I could have changed anything or everything about my order at this point — from my selections, to leaving some of the trimmings off of my sandwich.

Normally, I show you the menus closer to the food, but the ordering process is a little different at Be Our Guest, so let’s take a look at them here.

Main Menu -- Click to Enlarge

Main Menu — Click to Enlarge

You can also read up on the way things work here if you’re still a little confused :-)

Desserts and How Things Work at Be Our Guest -- Click to Enlarge

Desserts and How Things Work at Be Our Guest — Click to Enlarge

If you aren’t visiting Be Our Guest for lunch via a FastPass+ invitation, you will still be directed to a cast member or kiosk to place your order.

Banner Over Ordering Kiosk

Banner Over Ordering Kiosk

Kiosk Where You Place Your Order

Kiosk Where You Place Your Order

At that time, you’ll be given your rose.

Rose That Tells My Food Where to Find Me

Rose That Tells My Food Where to Find Me

And this is where the two experiences meet up! From there, I went to the drink station, which is self-serve during lunch.

Drink Station

Drink Station

Don’t you love the fancied up fountain drink station?

Drink Station -- Up Cloce

Drink Station — Up Close

I’ve mentioned it before, but it bears repeating. Real silverware and [Read more…]

Review: NEW Disney World MyMagic+ Touch To Pay System — and MagicBand Disney Food Bling!

I took a quick trip to Walt Disney World last week and had the opportunity to experience several new technological initiatives related to Dining at Disney World.

I’ve written these up in several posts for DFB, and today we’ll begin with the new Touch to Pay system that accompanies the unrolling of MyMagic+ in the parks — as well as take a look at some fun foodie bling that you can add to your MyMagic Band!

Stay tuned over the next week to see more new technology innovations that are affecting Disney dining in Disney World!

Tableside Touch To Pay Pads

In addition to the previously installed “Tap to Pay” pads located at the WDW quick service and snack locations, Tap To Pay Pads are now being used in many table service venues at the parks and resorts.

During our stay, some of the restaurants we dined at were Artist Point, Territory Lounge, Citricos, Raglan Road, and Tutto Gusto. At each of these locations, when we asked for our check, our server appeared at our table with a small touchpad, about the surface area of an iPhone, but much thicker.

Our server with a Touch to Pay device at Raglan Road.

When it was time to pay, the server scanned my MagicBand to link our restaurant bill to our WDW charge account. You could also use the Touch to Pay pad with an RFID-capable Key to the World Card.

Our server at Artist Point scanning my Magic Band for payment.

After the MagicBand or KTTWC is scanned, you enter your personal PIN code.

Hubby entering PIN at Raglan Road.

That was all super fun and easy. However, there were two points in the process that needed a little work. First, the system is [Read more…]

Disney World Tests Be Our Guest Restaurant FastPass+ and Pre-Order System

UPDATE: Please note that as of February 25, 2015, FastPass+ is no longer available, as Be Our Guest Restaurant began to accept Advanced Dining Reservations for lunch. For further information, please click here

Finally! A FastPass for Food!!!

For those who aren’t huge fans of waiting in 30-90 minute lines for a quick service lunch, there may be relief on the horizon — at least for Be Our Guest Restaurant patrons in Disney World’s Magic Kingdom!

Line to get in to Be Our Guest Restaurant for Lunch

For the past several months, the restaurant has been testing out a new FastPass+ Pre-Order system so that guests are able to bypass the monstrous lines that form as early as 10AM for a quick-service lunch at New Fantasyland’s  popular Be Our Guest Restaurant.

Be Our Guest Restaurant Ballroom Dining Room

This is part of the new MyMagic+ program that is being rolled out in Disney World this year.

To date, Disney has chosen testers randomly — usually from the Magical Express line at Orlando International Airport or while checking in to a Disney World resort hotel.

The system is currently not open to all guests — only to those randomly selected for the testing process. It does seem that you need to be staying at a Disney resort hotel to be chosen.

Be Our Guest Restaurant FastPass+ Process

So here’s how the whole thing works:

Be Our Guest Restaurant Pre-Order System
when a guest is selected to take part in the testing process, he or she is given a card with a registration website and reservation number. The guest logs into [Read more…]