Buena Vista Rentals, which is a popular company that provides many park guests with ECV (electronic convenience vehicles), strollers, and other equipment, is making some operational changes.
And these changes could impact your next trip to Disney World!
This new policy has been made for all third party stroller rental companies. Guests will now need to pick up their strollers in person when choosing to rent. The only way that a stroller can be left at the front desk without the guest being present is if they choose to book through Disney’s preferred service — ScooterBug.
Due to this policy change, Buena Vista Rentals has announced they’ll be moving into a new drop-off and pick-up schedule that will go into effect for all NEW reservations made starting Thursday, November 3rd. (Any reservations booked before this date will not be affected by this schedule change.)
They are referring to this new structure of their service as a “meet and greet” system on their website. Due to recent changes in Disney World’s policies regarding outside rental agencies, Buena Vista Rentals will no longer be able to pick-up or drop-off your rental with the bellman of your resort, but instead must deliver your equipment to you, in person. Therefore, Buena Vista Rentals will be dividing the Disney World resorts into 5 zones/routes, and each route will do “meet and greets” three times daily.
Buena Vista Rentals has stated that guests choosing the late meet and greet time will not be charged for the first day of rental, and “…if they get their scooter the day they arrive they can take advance of a free evening of renting a scooter.”
They also recommend that if you need your scooter earlier or later than the meet and greet time at your resort, you could meet them at one of the nearby resorts instead — for instance, if someone is staying at Disney’s Pop Century Resort and needs a scooter earlier, Buena Vista Rentals could meet you at Disney’s Art of Animation instead.
What do you think of the changes Disney recently made to outside rental service providers? Let us know your thoughts in the comments section!