While we wait for Governor Ron DeSantis to release his re-opening Florida outline (which he is expected to announce today) Disney World has started sending out another round of emails to more guests (last week, the company sent out emails for those with reservations through May 16th), informing them the parks will be closed until further notice.
These notifications are being sent out to guests who had bookings during the week of May 17th through 23rd, 2020.
The emails state that the guests’ Disney World trips will be impacted by the parks’ temporary closure and instructs them to “modify or cancel their Disney Resort hotel reservations or Walt Disney Travel Company packages.” If guests didn’t book their trip directly with Disney, they should contact the travel agency they used.
Note: you will be able to apply the full value of your booking towards future visits without penalties or fees.
If no action is taken on the guests’ part, Disney will automatically cancel and process a refund for any bookings during the week of May 17th through 23rd, 2020.
Most dining reservations and FastPasses will also be canceled, but if you have any concerns, don’t hesitate to chat with a Cast Member online or call Customer Support at (407) 934-7639. You can also cancel many of your reservations online through My Disney Experience under “My Reservations.”
Disney World is also offering its private free dining offer to applicable guests who had bookings from May 17th through 23rd, 2020. You’re invited to reschedule your trip with this special package offer valid for arrivals starting June 1st through September 30th, 2020 which you can book through May 31st.
Click here to read more details about the private free dining offer Disney World has offered guests impacted by the recent closures!
Guests who had bookings to Disneyland from May 17th through 23rd, 2020 are also being notified of the closure extension and are being offered a special room discount when they re-book.
The parks are still closed until further notice. We will continue to update you on the situation as more information becomes available.