Comments

1. Jarrod says

   June 7, 2020 at 3:01 pm

   Hi, is there any clarity for international travellers, as after reading Disneys Holiday T&Cs there are two cancellation fees and one for the Main Holiday and one for the Flights. We have booked the entire package through Disney for 10th August and we want to cancel, but worried we will take the hit for the flights. is there any update from Disney for those of us who have flights included in the package

2. DFB Sarah says

   June 7, 2020 at 4:10 pm

   Jarrod, unfortunately I haven’t seen anything for international travelers. We will update when we do see more info. I’m sorry; this must be so frustrating, and I wish I had more information for you.

3. Jarrod says

   June 8, 2020 at 7:42 am

   Hi, just an update we phoned Walt Disney Holidays (UK) and specifically asked what charges would be applied if we decided to cancel our holiday for the 10th August 2020. The cast member told us we would just be loose our flight deposits of £100 PP which is not what the T&Cs state. We have now written an email to Disney for confirmation, as we can accept losing £100PP but certainly not the entire cots of four flights , so will update you once we have an response as we just want to cancel our holiday and move on as for us there are too many uncertainties and unknowns for a holiday of a life time that costs many thousands of pounds and like many others we had not budgeted for meals as this was included in the original package

4. DFB Sarah says

   June 8, 2020 at 1:07 pm

   Jarrod, thanks for the update! I’m sorry things feel so uncertain; it’s a very strange time indeed.

5. Mrs Deborah Roberts says

   June 8, 2020 at 2:11 pm

   We are in the same boat jarrod!!we are international travelling family of four and nanny & grandad from Liverpool, England. We are due to travel 6th September 2020 but we are going to have to pay twice too!! I don’t know what will happen as we also had the free disney dining offer and we upgraded both bookings upto deluxe disney dining!!nothing has changed on my disney experience but we will have to reschedule to next year but walt disney travel company advised to wait for more details via email so we don’t loose out on sorry deals as we will loose our dining offer we got last October!? 😭 💔 We are hoping to rebook for late October through to early November as we still have our boo to you Halloween party tickets they said we could transfere to next year’s party when the new tickets become available. I will keep everyone posted on any information we get via email or phone from walt disney travel company. Love Deborah xxx

6. DFB Sarah says

   June 8, 2020 at 4:05 pm

   Thanks for sharing, Deborah!

7. Deborah Roberts says

   June 8, 2020 at 4:46 pm

   Hi again, just wondering if anyone knew the answer to this? Our original booking is to stay at carribean beach resort but when we rebook we may go for a deluxe resort as we never have before. Do all deluxe resorts offer walk in showers instead of tubs? This will be for my elderly perents 65+!? Thank you so much for you help. Deborah xxx

8. DFB Sarah says

   June 9, 2020 at 7:45 am

   Hi, Deborah! If you have specific Resorts in mind, you’ll likely be able to find room tours online or photos to help you figure out what will work for you. You could also ask for a handicap-accessible room if that would make your parents more comfortable.

9. Jarrod says

   June 10, 2020 at 8:25 am

   Hi, We have had written confirmation from Walt Disney Holidays UK, stating they will only charge us £100pp which is a flight cancellation fee for our package Holiday for the 10th August 2020. We have now cancelled our holiday and prepared to lose the £400. With the loss of the dining plan and all the other detailed changes, it was not the holiday we originally booked and we decided that we would rather have the majority of our money back, and then we can decide at our leisure when is the best time to return to Florida. This is our personal choice and only sharing our experience as it may help others in the same situation. Our concern was if the flight restrictions are lifted and the WDW hotels re-opens we may end up taking a holiday with some of the excitement missing whilst having to find an additional budget for meals. I would like to thank this site as its been absolutly brilliant for updates, responses to questions and advise, and hope all those travelling to Disney have a brilliant time and we will be visiting Disney again some time in the furture

10. DFB Sarah says

    June 10, 2020 at 9:54 am

    Jarrod, I’m sorry you ended up having to cancel, but it sounds like you’ve made some peace with it. The World will be there when you’re ready to go back. And we’ll keep updating along the way. 🙂

11. Mrs Deborah J Roberts says

    June 12, 2020 at 3:45 pm

    Hi All,

    I have just received my email asking if we wish to go ahead without our dining plans and a 35% room discount, rebook for 2021 or cancel completely with a full refund less the flight deposit amount £100 each as we have paid everything in full.
    We have decided to call tomorrow and reschedule our big family holiday to very end of October 29th till 15th December so we can book and enjoy both micky’s not so scary Halloween party and micky’s very merry Christmas party. Which hotel should I book for a New renovated rooms with a walk in shower instead of a tub from beach club or yacht club please?? Thank you so much for all your advice and support, we greatly appreciate your help and will continue to watch your videos and blog and we bought your guides for last year and this year so will definitely buy next year’s guides.

12. Jarrod says

    June 13, 2020 at 3:33 am

    Hi, Would like to share our final update with our cancellation experience with Disney. We cancelled our package holiday on the 10th June and we have received our refund on the 13th June which is within 3 days .This is absolutely amazing and this has put our faith back in Disney, as we have all read other experiences where refunds where not that easy. Disney have handled this very well and we won’t think twice when its time to rebook in the future, we are going to wait till 2022 when hopefully all the building work is done, the dining plans are back and the virus is gone (Fingers crossed). take care and hope all your plans go well and stay safe

13. DFB Sarah says

    June 13, 2020 at 7:13 am

    Thanks, Jarrod!

14. DFB Sarah says

    June 13, 2020 at 7:19 am

    Thank you, Deborah!