Mobile Order

Mobile Order was introduced in May 2017. Launched within the My Disney Experience app, Mobile Order allows guests to pre-order and pre-pay for their food at participating Counter Service Restaurants around Disney World. Upon arrival to the restaurant, guests using Mobile Order can then bypass the ordering queue and go straight to a designated Pick Up Counter to get their food.

*Scroll down this page for Step-By-Step Instructions for the Mobile Order process!*

Participating Counter Service Restaurants

MAGIC KINGDOM

Aloha Isle
Cosmic Ray’s Starlight Cafe

Pecos Bill Tall Tale Inn and Cafe
Pinocchio Village Haus
Columbia Harbour House
Tomorrowland Terrace (Open seasonally)
The Lunching Pad

ANIMAL KINGDOM

Harambe Market
Pizzafari
Satu’li Canteen
Flame Tree Barbecue
Restaurantosaurus 

EPCOT

Electric Umbrella
Liberty Inn

HOLLYWOOD STUDIOS

Backlot Express
ABC Commissary
PizzeRizzo

DISNEY SPRINGS

D-Luxe Burger

Step-By-Step Instructions for Mobile Order

STEP 1: Open the My Disney Experience app on your device.

My Disney Experience app

My Disney Experience app

STEP 2: Under the My Plans section of the app, select Order Food.

My Disney Experience Screenshot

My Disney Experience Screenshot

STEP 3: Select a restaurant from the list of participating locations.

Mobile Order Screenshot

Mobile Order Screenshot

STEP 4: Check out the menu options and start to build your order! Below are some examples from Satu’li Canteen in Animal Kingdom.

Mobile Order Screenshot

Mobile Order Screenshot

You may click on individual items to learn more about the dish you are interested in.

Mobile Order Screenshot

Mobile Order Screenshot

And if your option has choices involved (for instance, Kids’ Meals often offer choices from among a few sides and drinks), those choices will come up here for your selection.

Mobile Order Screenshot

Mobile Order Screenshot

Also, be sure to review any options for customization, where applicable. For instance, in the case of the highly customizable Create-Your-Own Satu’li Bowls at Satu’li Canteen, you can choose your Base and Sauce. You can also choose to remove add-ins like the Boba Balls on top.

Mobile Order Screenshot

Mobile Order Screenshot

STEP 5: Select “Add” the item, if you wish, to add it to your order.

STEP 6: Upon adding all your desired items, you can review your order, which offers you the chance to make adjustments by deleting or changing the number of any items.

Mobile Order Screenshot

Mobile Order Screenshot

STEP 7: Once you’re happy with your order, you can view your final total and select Purchase to pay for your order.

Mobile Order Screenshot

Mobile Order Screenshot

A really nice feature of Mobile Order is that you aren’t tied to a specific time to pick up your meal. You will be shown a window of time upon purchasing your order.

Mobile Order Screenshot

Mobile Order Screenshot

STEP 8: When you arrive at the restaurant, simply open up your My Disney Experience app click the button that announces your arrival.

STEP 9: Your order will enter into preparation once you hit the “I’m Here” Button upon your arrival at the restaurant.

Mobile Order Screenshot

Mobile Order Screenshot

STEP 10: Grab your food and enjoy! You will receive a notification on where to pickup your order once the screen displays that it is ready.

Mobile Order Screenshot

Mobile Order Screenshot

Mobile Order Pick-up on the Left

Mobile Order Pick-up on the Left

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How to use Mobile Ordering at Walt Disney World

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