In their place will be some new, paid systems called Disney Genie+ and Individual Attraction Selection. But, Disney is also introducing a FREE planning system called the Disney Genie that can help you see information about some of these new paid features as well while also showing you (for free) forecasted wait times and more. Yes, it can get a little bit confusing! You’ve been sending us lots of questions about these new systems, so today we’re trying to answer as many of them as we can.
Before we dive in, we want to share a brief overview of what’s going on. For starters, FastPass+, FASTPASS, and MaxPass are going away.
Next, let’s talk about Disney Genie, Disney Genie+, and Individual Attraction Selection. We did a post recently explaining some of the basics of these three things in less than 500 words. You can click here to see that, but we’ve also have the core information here:
Disney Genie is a FREE planning service built into the My Disney Experience App and Disneyland App. You will tell Disney Genie what you want to ride, what types of things you like, etc., and Disney Genie will create a personalized, flexible itinerary for you. With Genie, you’ll be able to see forecasted wait times, mobile order your food, chat with a virtual assistant, see walk-up waitlist availability, make restaurant reservations, adjust your plans, and more. Plans will continuously update to help you get the most out of your day. Essentially, Genie is designed to help you plan your day and optimize your plans.
Disney Genie+ is a PAID FastPass-like service. It costs $15 per day per ticket at Disney World and $20 per day per ticket at Disneyland. If you pay for this service, you’ll be able to see when the next available time is to use various rides’ Lightning Lanes (i.e. FastPass+ lanes). You will select the next available time to use the Lightning Lane for whatever ride you want, and when your time arrives, you can visit the ride and use the Lightning Lane (skipping the standby line).
Once you’re done with that ride, you can make another Genie+ Lightning Lane selection — 1 ride at a time, throughout the day. You may be able to hold 2 Genie+ Lightning Lane selections at one time in certain special circumstances — more on that below in the questions. Over 40 attractions will be available through Genie+ at Disney World, over 15 attractions will be available through Genie+ at Disneyland. NOT all attractions will be available through Genie+.
Disney has specified that starting on October 19th (the date of the launch of Genie and Genie+), guests will be able to purchase Genie+ either on the day of their visit or they’ll be able to purchase it as an add-on to theme park tickets by modifying the guest ticket prior to arrival. Guests will also be able to purchase new tickets that include Genie+ before their visit. While guests will be able to purchase Genie+ in advance after the launch of the service, the situation seems different for Annual Passholders.
Note that whether you purchase Genie+ in advance or on the day of your visit, you cannot make a Genie+ Lightning Lane selection until the DAY OF your trip. At Disney World, guests can make their first Lightning Lane attraction selection at 7AM on the day of their visit. At Disneyland, the first Genie+ Lightning Lane selection can be made once you’re in the park.
Select, highly popular attractions (like Seven Dwarfs Mine Train at Magic Kingdom, Radiator Springs Racers in Disney California Adventure Park, WEB SLINGERS: A Spider-Man Adventure at Disney California Adventure Park, Star Wars: Rise of the Resistance, and Remy’s Ratatouille Adventure at EPCOT) will NOT be listed on Genie+.
That means that even if you pay for Genie+ you will NOT be able to select a time for/use the Lightning Lane at those attractions. Instead, if you want to use the Lightning Lane for those attractions, you’ll have to pay for the attractions INDIVIDUALLY. You can see more about that here.
Okay, that’s a quick overview of the basics. Now, let’s dive into your questions.
What’s the difference between Genie and Individual Attraction Selection?
We sort-of broke this down above, but we’ll mention it quickly here. Genie+ is the service where you’ll pay $15 per day to make Lightning Lane selections (1 at a time throughout the day) at over 40 attractions in Disney World (at Disneyland it features over 15 attractions for $20).
Individual Attraction Selection is what we often call a pay-per-ride system. Through this, you’ll pay to use a single ride’s Lightning Lane.
Is it $15 a day to ride unlimited rides?
This basically relates to the breakdown between Genie+ and Individual Attraction Selection. If you pay for Genie+ ($15 at Disney World, $20 at Disneyland), you can see the next available times to enter various rides’ Lightning Lanes. You can then select the next available time for the ride you want, and when that time arrives, you’ll go to the ride, skip the standby line, use the Lightning Lane, and get on the ride.
Remember you can only make 1 Lightning Lane selection at a time, unless your first attraction is at least 2 hours away. For example, if you want a reservation for Splash Mountain, but the only next available time is at 6PM, you can book that time and then still book a reservation for another ride earlier in the day. So, you could keep your Splash Mountain reservation for 6PM, but also have a Genie+ reservation for “it’s a small world” for 10AM.
You can continue to select 1 Lightning Lane selection for any available ride through Genie+ throughout your entire day. Note that you can ONLY use Genie+ to use the Lightning Lane once per ride included in the service per day.
That means you can’t get a Genie+ selection for Buzz Lightyear’s Space Ranger Spin twice in one day. If you want to ride Buzz Lightyear’s Space Ranger Spin more than once in one day, you can use Genie+ once to skip the standby line and use the Lightning Lane for that ride. Any return trips to that particular ride on a single day will have to be through the standby line.
NOT all rides’ Lightning Lanes will be accessible through Genie+. At Disney World, Genie+ will give you access to make Lightning Lane selections at over 40 rides. At Disneyland, over 15 rides will be included in Genie+.
But, some SUPER popular rides (like Rise of the Resistance, WEB SLINGERS, and more) will NOT be included in Genie+. That means, if you want to use the Lightning Lane for WEB SLINGERS, for example, you will NOT be able to select a time for it through Genie+ (even though you’ve paid that $20 — $20 because this ride is in Disneyland).
In order to use the Lightning Lane for those select POPULAR rides, you’ll need to pay for the ride individually through Individual Attraction Selection. Disney has shared some initial prices for these Individual Attraction Selections, and they range right now from $7-15, but these prices are subject to change depending on the ride, day, and park. Think of it like surge pricing for other services like Uber.
So, if on one particular day, the price to use the Lightning Lane at Expedition Everest is $7, you’ll pay that amount and get a return time to use the Lightning Lane for that ride. Those $7 will ONLY give you access to scheduling a Lightning Lane for that single ride you’ve selected — Expedition Everest in this case. And keep in mind you can only buy Lightning Lane attractions for up to 2 attractions per day.
Is there any benefit to stay on-site?
In Disney World, there is a benefit to staying on-site when it comes to Individual Attraction Selection specifically. All guests will have the ability to buy Individual Attraction Selections. Guests will be able to get their first Individual Attraction Selection when the park opens.
But, those staying at select hotels get a little bit earlier access. Disney has stated that those staying at Disney-owned and operated hotels, The Walt Disney World Swan and Dolphin Resort, and Shades of Green at Walt Disney World Resort will be able to make their first Individual Attraction Selection at 7AM each day.
Is there any benefit/discount to being an Annual Passholder? And how does the system work for Annual Passholders?
At this time, Disney has not announced any discounts or special perks for Annual Passholders or (future) Magic Key Holders when it comes to Genie+ or Individual Attraction Selections.
So, how will the system work for Annual Passholders? Disney has shared that at its launch, Disney World Annual Passholders and Disneyland Magic Key holders will be able to add Disney Genie+ and/or individual Lightning Lane selections on the day of their visit.
So, Passholders and Key Holders will have full access to the service. You’ll just have to add it on the day of your visit.
Disney also shared that they will be looking into other enhancements for Passholders and Key holders using Disney Genie in the future.
Do I have to use Genie+ for every day of my trip?
Important update: Disney has clarified that when Genie+ is purchased with your ticket or vacation package ahead of your visit, Disney Genie+ must be purchased for the entire length of your stay (all of the days in a multi-day visit).
If, however, you choose to simply buy it on the day of a visit, you’ll be able to purchase it for a single day. So, our understanding is that if you only want to use it a few days during your trip (rather than the entire length of your stay), you’ll have to buy it on the individual day(s) you visit the park(s) you want to use Genie+ for (rather than getting it in advance).
When can I buy Genie+ in relation to my trip?
If you’re an Annual Passholder, see above. So far, Disney has shared that Disney World Annual Passholders and Disneyland Magic Key holders will be able to add Disney Genie+ and/or individual Lightning Lane selections on the day of their visit.
If you’re not an Annual Passholder or Magic Key Holder, Disney has said that starting October 19th, guests will be able to purchase Genie+ on the day of their visit OR as an add-on to a theme park ticket by modifying their existing ticket prior to arrival. Disney has also shared that guests will be able to purchase new tickets that include Genie+ before their visit.
Keep in mind that regardless of when you purchase it, you’ll only be able to actually BOOK Genie+ Lightning Lane selections on the day of your visit.
What rides are being offered for each?
Disney has provided FULL lists of the rides that will be available through Genie+ in Disneyland and Disney World, as well as the ones that will be available through Individual Attraction Selection (the pay-per-ride service).
In Disney World, Genie+ (the $15 per day service) will cover over 40 rides, including Haunted Mansion, Big Thunder Mountain Railroad, and Millennium Falcon: Smugglers Run.
What about Individual Attraction Selection? Two rides in each Disney World park will be included in this individual attraction selection option. Here’s the list:
- Seven Dwarfs Mine Train – Magic Kingdom
- Space Mountain – Magic Kingdom
- Remy’s Ratatouille Adventure – EPCOT
- Frozen Ever After – EPCOT
- Avatar Flight of Passage – Animal Kingdom
- Expedition Everest – Animal Kingdom
- Star Wars: Rise of the Resistance – Hollywood Studios
- Mickey & Minnie’s Runaway Railway – Hollywood Studios
Click here to see more about the rides you’ll have to pay EXTRA for through Individual Attraction Selection.
Click here to see the FULL LIST of rides that will be available through Genie+ and Individual Attraction Selection in Disneyland.
Note that the attractions that will be offered by Genie+ will be DIFFERENT than the ones offered through Individual Attraction Selection.
What do the return times look like?
Return times will vary presumably by day, park, ride, etc., so we can’t quite give you more details on that yet. Based on the information Disney has shared, some of these return times may end up being much later in the day. With Genie+, you can only reserve ONE attraction at a time, unless your first attraction is at least 2 hours away. For example, if you can only reserve the attraction you want at 6PM that day, you can book that reservation, and then also book another ride, as long as it’s at least 2 hours prior. Return windows will be one hour for rides.
When it comes to Individual Attraction Selection, we know that you’ll be given a return time with a window of 1 hour to go on the ride.
If you want to know what the system itself looks like in terms of how to select a return time, here’s a quick breakdown.
When scrolling through the Disney Genie portion of your app, you’ll see various rides with their Standby Line wait time listed, and their next available Lightning Lane time listed. So, in this example, Haunted Mansion’s next available Lightning Lane time is 12:15PM…
…but Buzz Lightyear’s Space Ranger Spin has a return time for 11:40AM as its next available option.
You’ll select the attraction you want, and specify who from your party you want to include.
Then, your selection will be confirmed.
And when it’s your time to ride, you’ll go through the Lightning Lane.
What is the 7AM start time for?
Alright, there are a few times you’ll need to keep in mind — some of which are 7AM, some of which are different.
For Disney Genie+, all guests at Walt Disney World will be able to make their first Genie+ Lightning Lane selections at 7AM. At Disneyland, all guests can make their first Genie+ Lightning Lane selections when they enter the park.
For Individual Attraction Selection, all guests at Walt Disney World that are staying at a Disney-owned-and-operated hotel, the Swan or Dolphin, or Shades of Green will be able to make their first Individual Attraction Selections at 7AM. All other Disney World guests will be able to make Individual Attraction Selections when the park opens. In Disneyland, our understanding is that these selections can be made when the guest enters the park, but we will update if we hear anything to indicate otherwise.
Can I still use standby? Do you need a Lightning Lane pass for rides with virtual queues?
Standby lines and/or virtual queues (like what’s being used for WEB Slingers and Remy’s Ratatouille Adventure) will still be available for guests to use. You don’t have to use Genie, Genie+, or Individual Attraction Selection at all if you don’t want to.
But, if you want to skip the standby queue or not worry about signing up for a virtual queue, then you can use Genie+ or Individual Attraction Selection (depending on what ride you’re trying to get on) to skip the standby/virtual lines and go through the Lightning Lane.
When does it start?
Disney Genie (the free planning service) and its related, PAID services, Genie+ and Individual Attraction Selection, will launch in Disney World on October 19th.
Disney has not yet announced the launch date for Disney Genie and the related services in Disneyland.
Will everyone in the party need it or can just 1 person buy?
From what we understand, your entire party does NOT need to buy Genie+ (or Individual Attraction Selection). But, keep in mind that only the members of your party who DO buy one or both of these services will be able to use them. So if 3/4 members in your party buy Genie+ they’ll be able to select Lightning Lane return times throughout the day, but the remaining 1 member who didn’t buy it will NOT be able to go through the Lightning Lanes. So if your whole family plans on riding and using the Lightning Lane, you will need to purchase it for each person.
Will we be able to book ride times for the whole party at once?
Our understanding is that you will be able to do this. You can see the break-down above for Genie+ (we’ve included the same image below), but during the selection process, it looks like you’ll be able to select all of the members of your party that you want included in the Lightning Lane selection.
For Individual Attraction Selection, Disney explained that you’ll be able to purchase an Individual Attraction Selection for multiple people in your party and that counts as one transaction. If you want to get an Individual Attraction Selection after the first one then that will be a separate transaction.
Do you pay for it? How much does it cost?
The Disney Gennie planning service (the one that will help create a customized itinerary for you, suggest nearby restaurants, show you wait times, forecast wait times, etc.) is FREE.
Disney Genie+ (where you’ll get access to various rides’ Lightning Lanes) costs $15 per ticket per day in Disney World and $20 per ticket per day in Disneyland.
Individual Attraction Selection (where you get to schedule a return time to ride 1 specific attraction and use that attraction’s Lightning Lane) will be a separate cost. The prices will vary by attraction, date, and park, but Disney has released some of the introductory pricing.
Here is a look at the prices for some of the rides that qualify, as of October 19th:
- Seven Dwarfs Mine Train – $10-$12
- Remy’s Ratatouille Adventure – $9-$11
- Expedition Everest – $7
- Star Wars: Rise of the Resistance – $15
Keep in mind, this WILL change depending on the date, but the current maximum price is $15. The example Disney provided was that on October 19th, Remy’s Ratatouille Adventure will be $9, but on October 23rd, it will be $11.
How many do you get per day?
For Disney Genie+, you can only make 1 Disney Genie+ Lightning Lane selection at a time, unless your first attraction is at least 2 hours away. If you can only reserve the ride you want later in the day, you can book that reservation, and then also book another ride, as long as it’s at least 2 hours prior.
If that 2-hour scenario doesn’t apply, then you’ll only be able to make Genie+ reservations one at a time throughout the day. Once you’ve used up that selection, you’ll be able to make another. Then when you use that one you can make another, and so on and so forth throughout the day.
Keep in mind that you CANNOT re-ride attractions through Genie+ on a single day. That means you’ll only be able to use Genie+ to go through the Lightning Lane at Splash Mountain once for the day. If you want to re-ride the attraction, you’ll need to go through the regular standby lane.
For Individual Attraction Selection, you can only buy this for a maximum of up to 2 attractions per day.
Is it a separate app or is it built into My Disney Experience?
Based on our understanding, it seems Genie+ and Individual Attraction Selection will also be built into Genie and thus My Disney Experience and/or the Disneyland App.
When Disney has shown images of the Tip Board, it shows different attractions, their standby wait time, their next available Lightning Lane time, whether that ride’s Lightning Lane is included with Disney Genie+ or whether it is available through the select, Individual Attraction Selection, and it provides guests with the opportunity to buy those selections in the app.
Does getting a ride on Genie+ put you in the Lightning Lane or is that separate?
The “Lightning Lane” is what Disney is now calling the FastPass Lane. If you get Genie+, you will be able to select the next available time to arrive at an attraction and use that ride’s Lightning Lane. When your designated time arrives, you’ll be able to go into the Lightning Lane for that ride.
For Individual Attraction Selection, you’ll be able to purchase and schedule a time to arrive at up to 2 attractions each day. When your time arrives, you’ll then use that attraction’s Lightning Lane. Just keep in mind that the attractions available through Genie+ will be different than those available through Individual Attraction Selection.
Is it $15 per ride or $15 for the whole day?
Disney Genie+ is $15 per ticket per day in Disney World ($20 per ticket per day at Disneyland). Included in Genie+ is the ability to make Lightning Lane selections (for the rides included), 1 attraction at a time, throughout the day. So it is not a cost per ride. The cost gives you access to making Lightning Lane selections (1 at a time) for the over 40 rides at Disney World and over 15 rides at Disneyland that are included (again, keep in mind you can only make 1 Genie+ selection per ride per day).
Individual Attraction Selection, on the other hand, is a price that you will pay to enter the Lightning Lane attraction for a SINGLE ride.
Can you pay for popular individual rides and NOT get Genie+?
Yes! You could just continue to use standby lines/virtual queues that are included in your regular theme park ticket. Or, you can pay for just the Individual Attraction Selections for up to 2 rides per day and that’s it. Or, you can pay for Genie+ and that’s it. Or, you can pay for Genie+ AND Individual Attraction Selection. It’s up to you.
How does this affect Disability Access Service?
Disney said that they are making some enhancements to their DAS program with the Disney Genie.
Will you be able to use it for the same ride multiple times?
Important update: With Genie+, Disney has indicated that you will NOT be able to use it for the same ride multiple times.
For Individual Attraction selection, Disney has said that guests will be able to “schedule a time to arrive at up to two highly demanded attractions each day.” Our understanding is that this means you can only purchase an Individual Attraction Selection for a particular ride ONCE for any given day (i.e. you can’t buy 2 Individual Attraction Selections both for Rise of the Resistance on the same day). That’s our understanding of the situation, but we will update this if Disney clarifies the situation.
What’s the deal with PhotoPass? And what about the Augmented Reality offering?
Disney Genie+ ($15 at Disney World, $20 at Disneyland) includes special additional features. At Disney World, it includes Augmented Reality frames to use for your photos. Below is a look at what one of these Augmented Reality features looks like.
At Disneyland, it includes unlimited PhotoPass downloads for the day of your visit.
Is there a discount for Disney Vacation Club Members?
So far, Disney has not announced any discounts for Disney Vacation Club Members.
Will Genie+ and/or Individual Attraction Selection be available during Early Entry or Extended Evening Hours?
What if the ride I have a reservation for goes down for technical issues or weather?
If a ride you have a reservation for is down for some reason during your time to ride it, like due to weather or technical issues, you won’t lose your reservation. Instead, you’ll be able to make a reservation for another ride, and your original reservation will remain for the ride you had scheduled. You could also opt to use that reservation for a different qualifying ride (which will be a modified list of the 45 rides included with Genie+).
What if I’ll be Park Hopping?
If you’re looking to Park Hop, you can make reservations through Individual Attraction Selection and Genie+ to fit your plans. For Genie+, you can make Genie+ selections for a different park. For example, you could have spent your entire morning in Magic Kingdom and then decide to hop to EPCOT. You could be standing in Magic Kingdom, finishing up one last snack before you hop, and make your next Genie+ reservation for a ride in EPCOT.
You can even use the free Genie planning service to help. You’ll be able to adjust parts in the app to tell the system when you plan to Park Hop, so it will then show you available Lightning Lane times for the park you plan to hop to at the time you plan to hop.
If you’re eligible to park hop, you can also make Individual Attraction Selections across two different Disney parks.
Can I cancel or modify my Individual Attraction Selection?
No. This is a BIG thing you’ll want to keep in mind. Once you make and pay for an Individual Attraction Selection, it CANNOT be modified. Once you pay and book that Individual Attraction Selection (pay-per-ride selection), you can’t switch it to a different ride or cancel it. You also will not get your money back if you can’t make it to that ride on time for some reason.
The only way you will be refunded for your Individual Attraction Selection is if the ride goes down for something like weather or technical difficulties and your time can’t be moved to later that day or a different day.
Can Genie+ Lightning Lane return times “sell out?”
Yes. Rides will only have a limited number of Genie+ reservations per day, and they could potentially sell out. So, if there’s a particular ride you simply MUST ride, be sure to book that Lightning Lane reservation as early as possible.
There are still quite a few details about Genie+ that Disney hasn’t announced. We’re still waiting to know how Genie+ might work for those who do not have devices that can be utilized with the service, how Genie+ will work with rider switch, and more.
We’ll try to work through and answer more of your questions about Genie when we can, and we’ll continue to work on articles and more that can help you better understand these changes. So stay tuned for more updates from us here at DFB!
What questions do you still have about the Disney Genie, Genie+, or Individual Attraction Selection? Tell us in the comments below.