Picture this: you’ve set your alarm for 6:45AM to give yourself MORE than enough time for that 7AM virtual queue and Genie+ drop. And if you’re a resort guest, you’re also gearing up to buy your first Individual Attraction Selections at that time. You reach for your phone in the darkness of your hotel room, trying not to wake up your family, open the My Disney Experience app, and are met with…technical issues. 😑
It’s not your phone, it’s a technical issue totally out of your control and it’s blocking you from making your Genie+ selections for the day and doing other things on the Disney app. This might sound like a nightmare, but it was some people’s reality one morning at Disney World.










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